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Black Rifle Coffee

Is this your company?

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27 reviews
4.0
8 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Love the mission and what the company stands for. Pretty good benefits. Relaxed atmosphere. Culture is great.

Cons

There was toxic leadership but this company does not stand for that mess and has since flushed that out.

5.0
8 Dec 2022

Great Employer

Recommend
CEO approval
Business outlook

Pros

Employee Discount Management Support Veteran Owned Coffee Forward Company

Cons

Low Base Pay No Benefits

2.0
18 Aug 2023
Recommend
CEO approval
Business outlook

Pros

First, as a veteran, I was very excited for the opportunity to work for a place that boasted two of my favorite hobbies - rifles and coffee. I've worked as a developer at Starbucks Headquarters prior, so I was thrilled to contribute to a company that not only boasted coffee, but seemingly promoted American values, freedom etc. Free bags of coffee and some merch were provided.

Cons

Alas, the dream ended and turned into some weird POG-larper-fueled micro-managed, cowboy coding, nightmare. Code refactored and merged at night by dev-management led to broken builds in the morning. Daily threats from the director level for meeting attendance (ie. "1 minute late and you're fired"). Attempts by management to use Agile/Scrum led to weird velocity expectations and ultimately back to waterfall style planning (ie. nothing got completed). Low pay (but hey, we're working for a cause, eh?). Benefits aren't spectacular. Not allowed to purchase stock. Promises upon hiring not fulfilled. Working nights & weekends. Vacations not allowed.

3.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-Flexible hours for most staff -Franchises largely have their own vibe which will match their community more so than the overall company ever does -Some unique flavors that can be fun

Cons

-There is no standard for training so each location has to make their own from just about scratch. This leads to differences going from store to store which in turn means that reviews start to target inconsistencies in each location's tastes. As of now, not a large problem as the existing stores are widely spread out, but will become a massive issue. -The company itself is more about merch and leaning into stereotypes than the actual coffee product or community at large, it seems. This reflects in the amount of the store dedicated to selling/storing non-coffee product versus how much room there is for an actual cafe -Communication from higher ups to lower in the chain is both limited and confusing, which in turn makes the implementation of new practices/products/warehouses or changes to existing ones much slower, costlier, and far more difficult than need be. -Not one person who works here full time across 4 states I have spoken to can make nearly enough money or has enough benefits to promote the loyalty the company needs to last long term

3.0
15 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Great atmosphere at the office. Dogs, lax dress code, coffee. Laid back coworkers. Sense of purpose knowing sales and media are benefitting veteran organizations. This is a decent company to start at if you are single, no kids, no one depending on you.

Cons

Very little job security since going public. You never know if the board is cutting your position. Seems to be a revolving door of directors and VP's. Lack of consistency in career progression across the departments. Salaries for non-execs seem to be lower than industry standards; we're paid in fun. This is a sketchy place to work if your family depends on your paycheck.

2.0
10 May 2022

Toxic From The Top Down

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits, amazing people you’ll work with and camaraderie you develop with them. Most people care deeply about the work they do here. Company prioritizes veteran hiring and benefits are comparable to tricare. Great place for transitioning out of military in terms of camaraderie with coworkers. Dogs in the office and friendliness from coworkers. Free coffee and fun company events.

Cons

The company changes directions every five minutes, and leadership has no clear direction on what they want to focus on. Everyone seems stressed out and many departments are constantly understaffed at corporate, or even underpaid. It’s shocking to have to beg for additional people to get hired on your team, and then you realize that everyone else is doing the same thing. They call it startup culture, but the company is more than 7 years old. Leadership seems to change its mind on what they want just about every week, whether its starting a new podcast and lifestyle brand and then renaming it, signing new partnerships just because with no forethought into whether it makes sense or consulting anyone, or flippant statements made to the press that jeopardize employees and the company itself. Our CEO cares but nobody feels like they can tell him no. I can’t say the rest of visible leadership actually cares about the company employees. This all leads to a groupthink environment that trickles down into cross functional meetings between departments and permeates the entire culture, where you’re asked to speak up in meetings but then your ideas are shot down and leadership and upper management just do what they want anyway. Departments don’t talk to each other and there are no clear processes for many things we do. If there are, then they are horribly thought out ones, or they are great but aren’t consistently followed or implemented. I’ve seen multiple inept and extremely toxic people get hired and promoted multiple times, getting recognition all while everyone around them dreaded working with them and they made our jobs that much harder. I’ve seen good hardworking people let go because of toxic new hires that act like tyrants and somehow manipulate leadership into getting everything they want and taking credit for other’s work. It never ceases to astound me some of the people hired in upper management and executive positions and what they’ve gotten away with, eventually getting shuffled around into a position where they don’t interact with others or finally get fired after causing everyone else nothing but misery. Meanwhile, loyal hardworking employees aren’t rewarded with promotion or growth opportunities, instead having things dangled over their heads that often never materialize, or promotions or additional responsibilities without a pay raise that should go along with it. Here at corporate, they want to bend you until you break. The company just went public and we are understaffed without much in raises, equity, or recognition beyond a title change that just means more backbreaking work for slightly more pay. The best part is the culture of silence around these issues perpetuated by leadership saying things on company-wide calls like having a negative attitude is a fireable offense. Like I said, they want a groupthink environment. They also somehow don’t have the money to reward their hardworking loyal employees that sacrificed years of hard work to get here. The hardworking ones that do get promoted have to make their entire life revolve around work and live and breathe the brand, working backbreaking hours, sucking up to upper management, and having an extremely unhealthy work life balance.

4.0
14 Oct 2024

BRCC

Recommend
CEO approval
Business outlook

Pros

Loved my coworkers and regulars

Cons

There were no benefits, pretty much had to wait for someone to get fired or leave to get any sort of raise or promotion from the owner.

avatar
Black Rifle Coffee Response
1y
Thank you so much for your feedback. Woodstock, GA is actually one of our Franchise locations and benefits are at the Franchise Owners discretion.
5.0
6 Sept 2022
Recommend
CEO approval
Business outlook

Pros

- Incredible work environment full of fun, loving people that want the best for everyone around them. - Great benefits with stock options, 401k, free coffee, workout facilities, weekly cultural events! - Incredible growth opportunities for those that work hard and make great products - Working with incredibly talented and well adjusted people - Great work life balance - work hard, play hard attitude that is felt throughout the company - Great opportunities to meet some high level individuals and world renowned influencers - I said it already, but working with talented good hearted people cannot be over stated.

Cons

- None to speak of

3.0
4 May 2023

Fine

Recommend
CEO approval
Business outlook

Pros

Health benefits Discount on company products

Cons

Black Rifle Coffee has issues with payroll and constantly changing job descriptions. The work environment is demanding and closely monitored, with low pay despite requiring a lot of skill sets. The company does not compensate for cost of living, making it challenging to make ends meet. Consider these factors before applying.

3.0
25 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Good benefits, good flexibility with most teams. Improvements on communication and hiring practices in progress. Top C-suite leadership all put in place in 2023 working to better align company as a whole.

Cons

Poor work/life balance. Under market salaries.

Viewing 1 - 3 of 27 Reviews

Glassdoor has 187 Black Rifle Coffee reviews submitted anonymously by Black Rifle Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Black Rifle Coffee is right for you.