Chargeback Gurus Reviews

4.0

74% would recommend to a friend

(95 total reviews)
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Tim Tynan

100% approve of CEO

94% positive business outlook

Chargeback Gurus has an employee rating of 4.0 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chargeback Gurus employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

95 reviews
1.0
10 Jul 2020
Recommend
CEO approval
Business outlook

Pros

NON in the list, no good thing about this company

Cons

company Cheats an employee, a husband and wife run a company full of lie and nothing more than that, All employee in India company is forced to write positive comments in this website are else there will consider has a non performer or may be fired

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Chargeback Gurus Response
5y
Thank you for your review and feedback. I am sorry your experience at CBG was not a good one. We value all feedback and take it seriously. We wish you great success in your future endeavors.
1.0
17 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Until you know better, you think it is a good place or potential good place to work!

Cons

EVERYTHING IS A CON AND SO IS THIS BUSINESS. 1) They pay people to or strongly encourage their current employees to write reviews or.............. 2) notice EVERYONE is less than a year?! That's because you can't work for these people longer than a year! They treat people like slaves, the owners talk about empowerment because the wife is insecure and want empowerment due to the abuse she suffers from her husband. Working for them is like working for dr. jeckle and mr hyde their all over the place, paranoid and very rude most of the time. NOTHING is completely true about them, the business model they used was stolen from their competition and they assume that others would do to them. They do not pay enough, they are cheap, they want 300% of employees time, they are disrespectful about time and waste time. The co-owner, the wife, is known to get to the office at 2p.m. and then keep people late while trying to NOT PAY OVERTIME. EXCESSIVELY LONG INTERVIEWS! They want to see how well you can be controlled.

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Chargeback Gurus Response
6y
Thank you for your review. Chargeback Gurus values all feedback. As with any startup organization, it can seem to be a bit chaotic at times. It takes a very special person to be able to work in this type of environment. Sometime, hard decisions have to be made for the good of the company and the good of the employee even if it means the relationship ends. Good luck in your future endeavors and may you find a better solution for your preferred work style.
1.0
21 Jun 2017
Recommend
CEO approval
Business outlook

Pros

I met some great people along the way.

Cons

I don’t know where to start or what points to cover. I will keep it simple as I want nothing else to do with this company but really hope that my review will save someone else from going down this twisted road. The owners treat their employees like crap…low pay, expecting employees to work more than forty-hours a week even when hourly and the employee is required to lie on their timesheet and even expected to skip lunches, pitting them against one another, having reliable equipment to work for the owners only but the employees have to bring in their own office supplies, making the ones that travel share a room or even a bed and also expecting them to share a condo with the owners, micromanaging to the point of monitoring software on the computers/daily reports being sent in/AND EVEN having cameras that record audio AND voice (which is against the law), their “HR” person is only there to say “yes” to the owners and rarely even answers the employees questions and constantly breaks protocol and instead of investigating employees concerns just telling the owners what has been said. There is no “emotional maturity”, “business acumen” or “ethical/transparent” business taking place even though they will REPEATEDLY preach those words when speaking to you. This company is doomed. Every. Single. previous employee and contractor has, AND WILL, attest to the fact that you have treated me (as well as others) incredibly poorly and unjustly. From your refusal to listen to others advice, not learning from your “mistakes” and most importantly not taking ownership for anything other than the “good” things that do happen, it is clear that your turnover will continue to happen. Everyone that leaves, with valid reason, is brushed off and considered a disgruntled ex-employee when in fact their grievances are valid and confirmed by others. I myself have tried on (3) separate occasions to provide feedback with the hopes of improving things but got nowhere…promises were made that things would change but they didn’t, blame was shifted or comments/concerns were ignored. I will not speak about how other employees have been treated as it is painfully obvious that there really is no respect/professionalism/EMOTIONAL MATURITY/business acumen/etc. The best analogy I can give is that if many different people try a restaurant and have the same bad service and/or food the obvious is that the restaurant is bad…not the patrons. The same can be said for this company.

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Chargeback Gurus Response
8y
We value your opinion and feedback. We regret the experience you had during your employment was unpleasant. It is in our company core values to honor the opinions of others, and to be open to change. We are striving to develop a fun and professional atmosphere. for everyone on our team We are committed to providing a transparent, respectful , and collaborative environment for our team. Your feedback is valuable to us as we continue to find ways to improve and grow our company.. We wish you best of luck in the future!
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Glassdoor has 101 Chargeback Gurus reviews submitted anonymously by Chargeback Gurus employees. Read employee reviews and ratings on Glassdoor to decide if Chargeback Gurus is right for you.