5.0
3 Feb 2017
Current employee, more than 3 years
Orlando, FL
Recommend
CEO approval
Business outlook
Pros
AppleCare advisors have a work-from-home option, excellent training, excellent corporate culture, well thought out policies, flexible time-off system, great employee discounts, good benefits
Cons
Complexity makes communication of policy and procedure changes difficult; multiple, mandatory, and repetitive channels to accomplish one goal (for example to request time off you have two different systems that ask for the same information in two different ways)