"Mac Genius" = Marketing gimmick. - Mac Genius Apple Employee Review

1.0
2 Jun 2008
Recommend
CEO approval
Business outlook

Pros

It is Apple after all, saying you work for Apple is really the only incentive.

Cons

Retail hours aren't for everyone, prepare for working 10 days in a row on occasion, and working most weekends as well. Get used to dealing with customers on at all levels of expertise, or lack thereof, you know nothing, get used to many heckling your job title as well. As a Mac Genius you're expected to know everything Apple, be able to fix everything instantaneously without even touching it, and make everything happen right here right now.

Explore other reviews about Apple

5.0
6 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many pros to think of.

Cons

There are many cons to think of.

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1500
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