Toxic Creative Department - Creative Director Capital One Employee Review

1.0
15 Feb 2018
Recommend
CEO approval
Business outlook

Pros

9-5 Good health benefits 4 mos maternity leave, tho they prorate and keep yearly bonus if you take the leave

Cons

-All white male leadership bro club atmosphere. Gave feedback to female creative directors like "perhaps if you smiled more and were more friendly to the (male) leadership team, you could be considered for promotion." -Had very abusive and toxic GCD in place, with over 50 complaints in HR - leadership did nothing about it. Protected him because it "made them look bad if they report someone to HR that they had put up for promotion". -Had very toxic Director in place, lots of HR complaints, did nothing about it -Women creatives of all levels are hired in lower than their level of expertise and have to fight for years to get menial promotions, and fend off feedback like "perhaps if you spoke less in meetings and took notes/smiled more/got a (male) mentor". Meanwhile, men were hired in at top roles, top pay, and promoted faster and more often. -Performance mgmt was a popularity contest, not meant to set people up to succeed or learn -Creatives who spoke up about the toxic culture and lack of diversity in the creative depts, were re-orged and managed out of jobs. -Creative dept ultimately hired an outside consultant to come in and help with morale and issues - after report was issued and very serious charges logged, no changes made, all-male leadership still in place.

Explore other reviews about Capital One

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

* The work is exciting - get to work with new tech (AI) * Great work environment - they really value work/life balance

Cons

* Highly bureaucratic. Makes it hard to get things done. * Roles and responsibility misalignment often causes too-many-cooks -n-the-kitchen problem

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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