Capital One Reviews

Pros

Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

Cons

Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or... personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

Advice to Management

Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how... to work effectively in enterprise environments.

Pros

Amazing environment and the people were great.

Cons

Management was terrible. Micro Management on the daily.

Advice to Management

Get better.

Pros

Decent benefits, the people are just good people in spite of the performance management pressure.

Cons

Performance management is loathed by all. There is a forced distribution known as rank and yank. 20% of all teams must be at the bottom. Which if leaders are recruiting and developing top talent, it’s becomes a ridiculous exercise in drawing a short straw to determine who’s going to get “it” this year.

Advice to Management

Stop ridiculous performance management. If the time spent on PM, multiple full day cross-cals, dealing with associate complaints etc, was actually used to develop their teams, we really would be amazing.

Pros

Great workers, amazing benefits. Really care on helping you achieve skills you can utilize almost anywhere.

Cons

No room for growth at all

Pros

Associate first approach, they offer top salaries, great benefits, and flexible work hours.

Cons

Some teams are spread out among locations but video conferencing is in place to help in those cases.

Pros

Work-Life balance, Benefits, Work Culture, Amenities, Location, Career Development

Cons

Salary is a little bit lower compared to other companies, but you get a lot more in everything else

Pros

Great people and great perks including flexibility

Cons

Not every project is the fanciest

Pros

extremely well managed, lots of career opportunities in large people centers, great pay, benefits and culture

Cons

slow to change - too much consensus required for decision making

Advice to Management

stick to your core lines of business