Capital One Reviews | Glassdoor.sg

Capital One Reviews

Updated Dec 10, 2019

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3.8
72%
Recommend to a Friend
91%
Approve of CEO
Capital One CEO Richard D. Fairbank
Richard D. Fairbank
4,022 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (428)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair. If you don't like your current team, you can often move to another one or relocate to another location. Great opportunity to learn new skills. Some of the leadership is inspiring. Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems. Performance reviews lend to a gender- or... personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management. Too many cooks in the kitchen with product or design, not enough project managers (or none at all). Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

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    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture. Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have. You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how... to work effectively in enterprise environments.

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    Capital One2017-04-19
  2. "Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineering Director 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Great firm. Top notch talent

    Cons

    Need more focus on business outcomes and internal rotation of talent

    Capital One2019-12-09
  3. "It was an amazing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bank Teller in Brooklyn, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Amazing environment and the people were great.

    Cons

    Management was terrible. Micro Management on the daily.

    Advice to Management

    Get better.

    Capital One2019-12-10
  4. Helpful (1)

    "They think they’re amazing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Scrum Master in McLean, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capital One full-time for more than 8 years

    Pros

    Decent benefits, the people are just good people in spite of the performance management pressure.

    Cons

    Performance management is loathed by all. There is a forced distribution known as rank and yank. 20% of all teams must be at the bottom. Which if leaders are recruiting and developing top talent, it’s becomes a ridiculous exercise in drawing a short straw to determine who’s going to get “it” this year.

    Advice to Management

    Stop ridiculous performance management. If the time spent on PM, multiple full day cross-cals, dealing with associate complaints etc, was actually used to develop their teams, we really would be amazing.

    Capital One2019-12-05
  5. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Ambassador 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than a year

    Pros

    Great workers, amazing benefits. Really care on helping you achieve skills you can utilize almost anywhere.

    Cons

    No room for growth at all

    Capital One2019-12-08
  6. "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Process Manager in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Associate first approach, they offer top salaries, great benefits, and flexible work hours.

    Cons

    Some teams are spread out among locations but video conferencing is in place to help in those cases.

    Capital One2019-12-06
  7. "CAP ONE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 10 years

    Pros

    I enjoyed my time there because the people made it great.

    Cons

    I was unhappy that I had to move departments.

    Advice to Management

    None

    Capital One2019-12-06
  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Tester I in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Work-Life balance, Benefits, Work Culture, Amenities, Location, Career Development

    Cons

    Salary is a little bit lower compared to other companies, but you get a lot more in everything else

    Capital One2019-12-06
  9. Helpful (1)

    "One of the few good companies in this greedy corporate world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for less than a year

    Pros

    Great people and great perks including flexibility

    Cons

    Not every project is the fanciest

    Capital One2019-12-01
  10. "Well managed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Accounting Manager in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time for more than 5 years

    Pros

    extremely well managed, lots of career opportunities in large people centers, great pay, benefits and culture

    Cons

    slow to change - too much consensus required for decision making

    Advice to Management

    stick to your core lines of business

    Capital One2019-12-04
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