So much potential, but poor management makes it a bad place to work - Design Manager Capital One Employee Review

3.0
16 Jul 2019
Recommend
CEO approval
Business outlook

Pros

The designers I worked with were top notch and the projects were challenging and meaningful in my first few years. I will forever have amazing friends and connections from Capital One. The offices are nice. Your experience will all depend on who your manager is. I had amazing managers that supported me and my career in my first couple years (but also had horrible, toxic managers that had no clue how to manage people later on.)

Cons

So much turnover and change in the 4 years I worked there. My earlier years there were amazing but things went down the tubes in the last couple years with constant org changes and leadership changes. Current leadership lacks vision and bullies people. Several issues with gender and racial bias happening from the top. Promotions are based on favoritism. Lack of clear career growth and support. Underpays compared to bay area standards. Design is going through some real issues right now, It's really sad because the people and the work were so good, but the current environment is unbearable.

Explore other reviews about Capital One

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and helpful co-workers

Cons

Worked with only one department instead of working with multiple departments

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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