This company really values its associates, understanding that is the best way to deliver value to its customers. - Anonymous employee Capital One Employee Review

5.0
29 Dec 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Diversity of talent and ideas Forward thinking Open door management culture Focus on continuing education Compeling company mission Vast array of associate benefits Very competitive pay structure for Richmond VA area

Cons

Burdensome (but generally fair) performance management process that makes otherwise 'A' players feel like 'B' or C' players. Coordinates and incentivizes line of business behaviors, versus customer centric behaviors (but this changing).

Explore other reviews about Capital One

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great rotational opportunities to gain exposure to a variety of business problems

Cons

Performance management can be stressful

1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

3
See reviews by: Helpful|Rating|Date|All