A great place to start a career in banking - Relationship Banker II Capital One Employee Review

3.0
22 Nov 2014
Recommend
CEO approval
Business outlook

Pros

A fairly new bank which was established after the financial crisis of 2008, so they are growing at a fast and healthy paced without worrying about paying hefty penalties as other banks continue to do do for their mishandling of bad mortgage investments. I worked in the branch and I had left before the bank was launching a new training program and beginning to look after their employees by providing them more promotions and opportunities to move up. The benefits are great, especially their 401K and tuition reimbursement program.

Cons

Your experience in the branch will mostly depend on who you have as a manager. I'd say most of them are talented, dedicated individuals, willing to work as hard as their subordinates. But like in any other company, there are a few who could make your days miserable and contribute little to the success of the company. All they do is sit behind their desks talking to friends and barking orders, instead of creating a plan to get more business. What I also noticed during time at the bank is that it's easier to get a job in the corporate office if you apply as an external candidate than if you are an internal candidate (branch employee). You could be a branch employee for several years, but even then, the recruiters would pass up your application. Hopefully that has changed.

Explore other reviews about Capital One

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance. Great benefits (dental, medical, other perks). Very tech forward for a financial institution

Cons

Culture could be better. For example, there could be a better effort to foster camaraderie outside of work hours

1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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