Incompetent, egocentric middle management in Enterprise Digital group - Senior Product Manager Capital One Employee Review

2.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

+ Nice campus and office environment (prior to offices closed due to COVID) + Relatively good pay + CEO with good vision and willingness to invest in technical innovation + Senior leadership in Enterprise Digital group are very thoughtful and caring (but overshadowed by the incompetent middle management sycophants)

Cons

- Performance and promotions are based on who likes you -- not whether you delivered significant business value - Managers promoted to their own level of *incompetence* - Everyone out for themselves - Managers take credit for what their team delivers - You only get a good review if someone else gets a bad one (bell curve) - Managers are limited to how many top performance or promotions they can put forward; so, others get left behind (even if they're doing a good job) - Incompetent managers are never fired -- only their victims that work for them - Improper conduct (harassment) by management only results in a slap on the wrist - Managers don't care if you succeed or fail; employee failure is never seen as a potential reflection on poor management / leadership

Explore other reviews about Capital One

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Well-run company that knows its values and lives them out. They hire well, and trust people to do their jobs, and people almost always do. Very tech-forward, and adopts the current tech meta quite well.

Cons

Performance management is a double edged sword. It feels intense, but I get why they do it. And helps me reflect on where Im at. Small price to pay

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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