Definitely NOT a meritocracy - Associate Account Strategist Google Employee Review

2.0
21 Oct 2016
Recommend
CEO approval
Business outlook

Pros

- Amazing office space, free food and drinks, benefits, very nice work environment - You will make some great friends just based on the sheer amount of people you will meet - Good salary for a first job (not so much later on) - Targets are easy to achieve and you can have a great WLB if you know what you are doing - Easy to hide in such a big company, no problem to run off for a few hours and go for a nap or play PlayStation (as long as you are performing well no one cares) - Very interesting product with many layers of complexity. You can learn relevant product knowledge if you want to bootstrap something later on.

Cons

- Promotions solely based on something they like to call VISIBILITY. Useless projects get started all the time just to be cc'd on emails to Director-level and above. Those projects in most cases lead to nothing and don't produce ANY results at all, it is solely done for the purpose of being able to mention one's "great" initiative in the next performance review cycle. Another factor they promote on are several "soft attributes" which is a way for management to promote on subjectivity. - You are always told the company is a meritocracy eventho it is clearly not. This incongruent messaging compared to reality is extremely frustrating. It does not matter at all if you reach 100% of your target or 200%, what matters in the end is the above mentioned visibility. Another proof is that I heard managers say "Oh, he has been here already for 2.5 years, we have to promote him now" which is a joke and demotivating for high performing folks. - The metrics you are measured on in an Account Management role are only indirectly linked to revenue and are manipulated by the vast majority of reps once they have been on the job for a quarter and know the drill. Management knows this but does not care since they look good in front of their own bosses if the numbers look good. The best of the manipulators do not have to work at all to reach their targets. - Many of the middle managers are incompetent and have been stuck in their role for sometimes nearly a decade. There is no real willingness to achieve something great and make progress, but those people are just happy where they are in their career and spend their whole day wasting everyone's time in meetings or sending out useless emails. Very limited learning opportunity if you have a manager like this and very demotivating because no one wants to end up like them. However, there is the rare exception of a great manager. - Leadership cult, people of levels of director and above are worshipped through the entire organization and are treated like god's gift to everything. Some of them are admittedly great, some of them aren't. - Learning curve will be non-existent at the latest after 6 months and you will be doing the same day in day out. You can learn by yourself some new stuff with the great online training database, but the main thing you are doing gets old quite soon. - A lot of people drink the kool aid. There are quite a few critical people like myself in the organization, but a majority of people think they are on top of the world because they work in one of the least respected role of a prestigious company. People are not "super smart" everywhere, they hire basically everyone and it is just luck getting through the interview process. 90%+ of hires come from personal referrals since their CVs wouldn't go through the official channel. Level of entitled and incompetent people can be extremely high in certain teams.

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Pros

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Cons

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4.0
21 Jun 2013
Recommend
CEO approval
Business outlook

Pros

1) Food, food, food. 15+ cafes on main campus (MTV) alone. Mini-kitchens, snacks, drinks, free breakfast/lunch/dinner, all day, errr'day. 2) Benefits/perks. Free 24:7 gym access (on MTV campus). Free (self service) laundry (washer/dryer) available. Bowling alley. Volley ball pit. Custom-built and exclusive employee use only outdoor sport park (MTV). Free health/fitness assessments. Dog-friendly. Etc. etc. etc. 3) Compensation. In ~2010 or 2011, Google updated its compensation packages so that they were more competitive. 4) For the size of the organization (30K+), it has remained relatively innovative, nimble, and fast-paced and open with communication but, that is definitely changing (for the worse). 5) With so many departments, focus areas, and products, *in theory*, you should have plenty of opportunity to grow your career (horizontally or vertically). In practice, not true. 6) You get to work with some of the brightest, most innovative and hard-working/diligent minds in the industry. There's a "con" to that, too (see below).

Cons

1) Work/life balance. What balance? All those perks and benefits are an illusion. They keep you at work and they help you to be more productive. I've never met anybody at Google who actually time off on weekends or on vacations. You may not hear management say, "You have to work on weekends/vacations" but, they set the culture by doing so - and it inevitably trickles down. I don't know if Google inadvertently hires the work-a-holics or if they create work-a-holics in us. Regardless, I have seen way too many of the following: marriages fall apart, colleagues choosing work and projects over family, colleagues getting physically sick and ill because of stress, colleagues crying while at work because of the stress, colleagues shooting out emails at midnight, 1am, 2am, 3am. It is absolutely ridiculous and something needs to change. 2) Poor management. I think the issue is that, a majority of people love Google because they get to work on interesting technical problems - and these are the people that see little value in learning how to develop emotional intelligence. Perhaps they enjoy technical problems because people are too "difficult." People are promoted into management positions - not because they actually know how to lead/manage, but because they happen to be smart or because there is no other path to grow into. So there is a layer of intelligent individuals who are horrible managers and leaders. Yet, there is no value system to actually do anything about that because "emotional intelligence" or "adaptive leadership" are not taken seriously. 3) Jerks. Sure, there are a lot of brilliant people - but, sadly, there are also a lot of jerks (and, many times, they are one and the same). Years ago, that wasn't the case. I don't know if the pool of candidates is getting smaller, or maybe all the folks with great personalities cashed out and left, or maybe people are getting burned out and it's wearing on their personality and patience. I've heard stories of managers straight-up cussing out their employees and intimidating/scaring their employees into compliance. 4) It's a giant company now and, inevitably, it has become slower moving and is now layered with process and bureaucracy. So many political battles, empire building, territory grabbing. Google says, "Don't be evil." But, that practice doesn't seem to be put into place when it comes to internal practices. :(

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