Staff discount is nice, but managers micromanage heavily - Customer Service Agent H&M Employee Review

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Staff discount on H&M group

Cons

Managers are super micro managers especially with it being a call centre

Explore other reviews about H&M

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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