Demoralising working for a company who doesn't care about your mental or physical well-being - Anonymous employee H&M Employee Review

1.0
1 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The friends you make - we're all bonded in misery Staff discount is standard

Cons

I'd give 0 stars if I could Unsafe work environment (this is illegal and completely unacceptable) Unfair rosters - store manager works 8-5 most days with weekends off. Completely unfair to other management and also we need two managers closing at the weekends. The store is in such a bad way, we need the extra help Level of workload expected without proper staffing - staff constantly call in sick because they can't face working. Recently 3 were off sick due to stress leave. There's no leadership from the store manager. We're all left fending for ourselves and half the staff are new or are not trained properly Store management lacking in leadership - allowing inexperienced staff to run a store is just unintelligent. The store is the worst I've ever seen. Unless we have a strong and motivational leader at the helm we will never get out of the pit we're in The store is filthy- on a daily basis customers complain about the dirt and dust everywhere (fitting rooms, tills, floors, shelves and even on clothes) and staff have to listen to angry customers when the standard of cleaning is out of our control. We've mentioned this several times to management and nothing is done. Half the staff are getting sick due to the dirt in the store. There's a big hole in th floor of the stockroom which all of us constantly fall over. This is seriously going to hurt someone some day. Irish area team covering each others backs while the staff in store are struggling - excuses always given and no real action taken. This review isn't just to complain or give out this is a genuine concern for the welfare of the staff in this store. Get the store in a safe condition before someone really hurts themselves. All observed in H&M Mary Street

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5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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