Terrible! Never ever work here!!!! - Sales Assistant H&M Employee Review

1.0
31 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Some customers are polite and friendly colleagues

Cons

Disgusting treatment of staff from both managers and customers! people do not even care that you exist! you have to tidy up after customers dump clothes all over the shop and once you’re finished they will destroy the shop once more! people really do see you as invisible and i’m surprised they don’t walk into me ... you have to tidy away multiple rails of clothes that customers have tried on and don’t want whilst having to put up with their rudeness and the way they look down to you. Managers give you the smallest amount of time to tidy a department and clear all the rails which is physically impossible and exhausting. No one values you as an individual.

Explore other reviews about H&M

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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