The North Korea of retail stores.. - Cash Office Responsible H&M Employee Review

1.0
3 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Nice Sales staff, benefits - 25% off in stores, pension scheme, management get extra benefits i.e, yearly health exam

Cons

Corrupt management in stores & area team - work together to make it hell on the other staff. Heard a few times 'We'll just push until they leave' They DO push until people they decide the personally don't like leave, these are people who have never done anything wrong, as written in their appraisals, the management just push them to leave. Do not go by their own 'values' One thing applies to one person and different to another, depending on if te manager likes you will determine how you are treated store wide & by the area team Store managers lying to the area about the staff Store manager forging documents and passing the blame & forcing people to leave when they tried to call them out Store managers adjusting 'swipe' times and worked hours to doc the pay and charges to the stores. NO work life balance, heard many times 'you don't get spare time' 'this is your life'

Explore other reviews about H&M

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice team members, fast paced enviroment

Cons

Entry level with low pay

2.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Job had potential growth when company was in a healthy state, ability to move into different career paths internally, pay is competitive, discounts on clothes a plus

Cons

Company lacks ability to adapt and evolve with market which has resulted in poor sales, mass layoffs, constant restructuring of positions, putting people in positions with limitedexperience and setting them up for failure consistently, poor leadership, lack of accountability and ownership, bonus structure poor, work life balance non existent if you are in an operations role.

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