Don’t ever join regional customer service - Associate Shopee Employee Review

1.0
27 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- vending machine - other colleagues

Cons

- well known that reg customer service is a depressing place, with continuously low scores in the employee survey, one of the lowest in shopee - bosses do not care about team bonding or team culture. To them you are just a number, a cost centre. They are quick to blame, slow to appreciate. - Bosses work ridiculously long hours (10pm daily) and expect employees to do the same or get judged. - high turnover rate (about 1 quit per month), which says a lot about the team as a whole - had a very incompetent boss. Many unnecessary requests. Can create a version 1 of something, only to have boss give feedback to have it made 10x more complex, and in the end not feasible and back to version 1. No clear direction, just work for the sake of it. - lots of micromanagement. U feel like ur working for the boss, not with the boss to tackle the projects. when things go wrong you are to blame. Please save your time and go elsewhere, anywhere

Explore other reviews about Shopee

5.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

i liked working here good company

Cons

sometimes u don’t get shifts

2
2.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Young team and flat structure

Cons

Bad management and working environment

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