Success despite itself - Senior Manager Zillow Employee Review

3.0
13 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- Zillow experience on the resume will open doors. - The HQ was a premium work space for all employees, not just bigwigs. - If you're an individual contributor, it is relatively easy to do your job and succeed if you stay out of the politics. - The stock has performed well in the past few years. - Great place to coast when you have non-professional priorities like starting a family. I was young and hungry, but many of my peers just talked the talk, without walking the walk at that was good enough at Zillow.

Cons

- As my headline suggests, the success of Zillow is not based on the quality of leadership or execution. Ultimately there is a need for a real estate portal like Zillow, and the company had such a huge headstart due to wise early strategic decisions, that it's success is almost guaranteed until the next great technology shake up (i.e. whatever replaces websites). - Zillow bills itself as a competitive employer to the big tech giants. It is not. The pay is atleast 20% less. I took a lesser role at one of the giants down the street and received a 55% compensation increase. - It is full of second rate talent (good but not great) or semi-retired folks. That is to say Zillow hires a lot of people that can't get through the more stringent interview process of better companies. Additionally, talented employees who have paid their dues at better, but more challenging, companies will look to join Zillow when they have decided to ease up on the professional challenges but aren't ready to retire. The net effect is a bunch of experienced employees/managers that are teaching/leading less talented employees without full committment.

avatar
Zillow Response
5y
You certainly saw a lot of change during your time at Zillow including the return of Rich--who, as co-founder and current CEO --does deserve some credit for the “wise early strategic decisions and current stock performance” you thoughtfully call out as positives in your review. If you were here last fall during 2021 annual planning you also know the performance expectations continue to be high for all teams and leaders – what you do and how you do it has never mattered more at Zillow. We do disagree with your generalized statement about Zillow compensation as that’s something we track and follow closely both for pay equity and competitive reasons. That said, we do recognize it’s human nature to hit points in one’s career when different things are needed from work; we’re glad to read that your ZG experience helped you get where you needed to be. -VP, Recruiting

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
avatar
Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
See reviews by: Helpful|Rating|Date|All