Slow decline in Rentals - Regional Sales Manager Zillow Employee Review

1.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Inclusive culture and emphasis on diversity

Cons

Zillow Rentals has been on a slow decline since leadership joined ~3 years ago. Leaders do not take ownership of their mistakes and often blame others for their failures. In addition, promotions are granted to those that do not question top VP levels and Rentals Sales has seen almost 100% churn in women leaders since VP joined. Gaslighting is rampant and the business has continuously failed to understand how to structure quotas and incentivize sales teams. I would recommend looking elsewhere to start your career as long as there is no change at the senior VP level.

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5.0
13 May 2026
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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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