Lacks transparency and humility - Recruiter Zillow Employee Review

A culture of arrogance and invincibility within leadership, and very little transparency. Lack of cohesion between the company’s compensation philosophy and execution. Recruiting constantly got push back from leaders on offering fair and equitable pay for external employees as internal employees continued to be extremely underpaid, despite the recommended pay scales Zillow’s own compensation team created. Ignoring these pay gaps, inefficient systems and processes, and loss of trust in the company led to a mass exodus of not only Recruiters, but across the company (on top of the mass layoffs). Zillow’s culture and benefits are strong, but there are a lot of companies that do this well. People stay because they love Zillow, and that affection has been taken advantage of by allowing employees to deplete their work/life balance and knowingly underpaying employees despite red flags raised by Recruiting. In the last year I saw Individual Contributorss to upper Management across various teams worked into the ground, many of whom were then let go due to the shut down of the Zillow Offers business. All of 2021 was focused on hyper ZO growth and the top-down messaging was consistent that the business was doing incredibly well and growing. Though Recruiting exceeded all hiring expectations the business collapsed due to mismanagement and poor decision making from the top despite warning signs from folks on the ground. The leaders who made those poor decisions, however, were not affected by layoffs. For a company that preaches “turn on the lights” as its founding core value, lying to its employees for over a year and then letting thousands of them go is the opposite of transparency.