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      Zillow

      Engaged employer

      Zillow reviews

      Great Company! - Client Engagement Specialist Zillow Employee Review

      5.0
      13 Mar 2016
      Client engagement specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Very upbeat environment. I've had other jobs and what I love the most about this job is how they show their appreciation for you. Two lounges filled with free food and drinks, pool table, ping pong, basketball, constant food being catered in. The Zillow 15 is real! Decent lunch break and you don't have to ask if you need to take a break. All upper management has been super helpful and readily available to help whenever you need it. They also have a casual dress code which is amazing. I love being able to dress comfortably to work. $75 monthly gym reimbursement, elevating desks, great benefits, etc. The company is always changing and moving forward. I was a career changer and this job has been super refreshing for me!

      Cons

      I would say the biggest con is the scheduling. Unfortunately with this particular department it's just how it is right now. Real Estate does a lot of their business during the weekends and evenings so there's a high chance you will be working those shifts. The department is growing so you never know what kind of flexibility or different opportunities that could bring in the future.

      avatar
      Zillow Response
      10y
      Thanks for the nice and thoughtful review! I'm glad you're really enjoying the job, including the benefits, environment, and team leads. What you're doing is incredibly important for our customers, agents, and the business overall. Yes, scheduling can be challenging in this role - thank you for the direct feedback. As our systems get better, our scheduling flexibility may get better as well (though might take some time.) I'll pass the feedback along, though to make sure we have this on our radar. Thanks again and feel free to send any additional feedback you'd like to share to me at tonys@zillow.com.

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      13 May 2026
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      CEO approval
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      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      1mo
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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