Joshua's Pest Control reviews about "people"

The pay is way too low for what you're doing. When you're cold calling people for services and they say no the management gets mad. The chemicals they use do not work. The benefits are horrible.

Several people have been good performers and one day management decides they don’t need them any more so they hunt for minuscule things to get someone fired. Management is often too busy or gone to take care of the group let alone an individual. Training is often a joke or a waste of time. Why am I sitting in this room learning about something that doesn’t apply to me when I could be clearing one of the 50 voicemails. They will treat you like a child. If you’re in one of the “lower” positions they will let you know it by favoring those in sales or cancel dept They are paying way too little for what they expect of you. Admin assistant is a lie. You are a call Center representative. They basically trick you with that on the craigslist ad. This is a phone job and you will be on the phone from the minute you walk in to the minute you walk out and if you’re not, then you will get in trouble for having low call volume

Feeling overworked/tasked with to many things to do

Saturday hours (every other, but Sundays always off), and most holidays are workdays. Pay is comparable, but still isn't breaking the bank. Over time is not required, but I certainly I'm not able to get all tasks done during the day without staying at least an extra 30 min a day. Summers are crazy, and not good if you have plans to take trips because it's the busy season and getting time off is difficult.

No breaks. Only one hour lunch

Unrealistic expectations placed on you by upper management. i.e. make a mistake no matter how minor, and they will look to fire you. Management will not factor in any other things like attendance, overall work, etc... before making a decision to fire people. Your track record, length of service, doesn't matter, make a mistake and you're gone. Benefits aren't that great either due to the fact that this is a small company.

You're in an open office in a call center environment, no wfh options, they're desperate for any workers even now with a high turnover rate, and the workload is devastating when they're short-staffed. Constantly felt drained and overworked. Had to go through call center training when a support specialist which requires maybe 5% call volume. During downtime, had to do collection calls. The whole company runs on energy drinks due to the stress and huge workload.

In the 8-9 offices Ive worked in, this was by FAR the worst and most toxic office environment I've ever worked in. Heres why ... -Insufficient Training I was trained for about a day and a half before I was put on the phones. Almost every attempt to seek out what I was needing to know or do was met with very passive aggressive managers who thought I should know already. This was the experience of other newbies as well. -No breaks The amount of work thats required for new people is FAR too much which lead to a few people who got hired after me, to quit within a few weeks. They give you a lunch break, but 5s-10s-or 15s midday are nonexistent and they require you to clock out for family calls or anything non work related. -High Turnover In the couple of months I worked there I saw about 5 office employees get fired or leave. some within a day of starting -Passive aggressive senior staff As I mentioned above, the people who've been there in the office for longer than a year speak very adversarially to the less seasoned staff. They wont hesitate to interrupt you mid-call to very loudly broadcast to you and the entire office the mistakes you make (despite the lack of any tangible training by the same people). -Unclear Work Tasks It seemed like every day they gave me a new task that "somebody was supposed to train me on" but never did. This is where a handful of people were let go. I was never told what specifically what I was needing to prioritize. And usually whatever task I didn't complete was the thing that got me in some form a trouble. -No Cubicles (open office) The office (at the time of this review) had no cubicles, so background noise was VERY bad and you ran the risk of being called out by everyone within ear shot. I cannot stress how unkind the staff is to making any sort of mistake. Its hard to hear customers and when transferring and its hard to get the attention of the other person in office (as no skype, IM was implemented. Email and yelling across the room was the main option for in office communication). -Almost no escalation for upset customers Typically in office settings, if a customer is upset they have the option to escalate to a manager. Here, the typical occurrence was either. a. nobody was available b. senior staff very verbally, begrudgingly took the call. And tried to discourage you from bothering them in the slightest. c. "tell them i'm not here" from the office manager Overall I wont even begin to talk about the way I personally was treated directly on a week to week basis because it may not happen to you. But the office simply likes SOME kind of people and doesn't like others. You will know quickly which side you are on. Happy Job Hunting