Reviews by job title

335 reviews
2.0
22 Jan 2026

Good people. Cult(y) culture

Recommend
CEO approval
Business outlook

Pros

The people make this job. It's a harder gig than you'd expect.

Cons

They want thsi place to be your whole life, for not very much money.

4.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- great for young people, extroverted people, benefits are amazing

Cons

- Staff are pretentious, if you're not vegan, watch out for the vegan vultures in the staff room.

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Great discount and perks, good training, and overall "good vibes" day-to-day. This was never a job I dreaded going to. I also appreciated that they pre-scheduled our breaks and stuck to them, no matter how busy we were. Work/life balance was good. They pay a bit more than other similar retail stores. The company takes a stand on political issues, and that is a huge PRO for me. It's very rare.

Cons

The expectations for the pay was VERY high. It is very hard to bonus, as upper management sets goals that are very hard to achieve. The company boasts hiring from within, but that is not the case. Loyal employees were consistently passed over for outside hires. I also noticed that Lush likes to boast being inclusive of all personality types and people, but there is definitely a certain type of personality that gets more praise. The sales tactics and techniques they want you to use are pretty intense. This is an environment where there is constant feedback, so if you are sensitive to feeling critiqued it can be really hard. Near the end of my time here, Lush discontinued a ton of stuff without providing a good replacement. This led to upset customers, and that was a huge challenge.

2.0
13 Jan 2026

Lush marketing team

Recommend
CEO approval
Business outlook

Pros

Absolutely gorgeous people to work with

Cons

Complete lack of integration to the business, communication is none existent and people are not appreciated for what they do

4.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good ethical stances RE campaigns Often working with likeminded, interesting people Generous employee discount

Cons

Working environment very dependent on store, but this can be true of many companies! There's a stereotypes of Lush company culture as a little overbearing, and managers can be patronising. This can be true, but it's really luck of the draw, depending on the managers you get, and the kind of environment they foster.

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