Lush reviews about "training"

Very high workload in Christmas/Valentine's/Mother's Day seasons

Very hard on sales and always speaking to customers

Not much of training included unless you ask a lot of questions.

The expectations for the pay was VERY high. It is very hard to bonus, as upper management sets goals that are very hard to achieve. The company boasts hiring from within, but that is not the case. Loyal employees were consistently passed over for outside hires. I also noticed that Lush likes to boast being inclusive of all personality types and people, but there is definitely a certain type of personality that gets more praise. The sales tactics and techniques they want you to use are pretty intense. This is an environment where there is constant feedback, so if you are sensitive to feeling critiqued it can be really hard. Near the end of my time here, Lush discontinued a ton of stuff without providing a good replacement. This led to upset customers, and that was a huge challenge.

-They’ve changed the training structure so it’s not as streamlined -Communicate with different departments is difficult -Different departments are heavily understaffed which leads to delayed support for retail teams

customers are always the priority.

Management level needs work and give our schedule more frequent

dealing with difficult customers was the only downside