Napleton Automotive Group reviews about "pay"

Hours pay upper management platform director

Pay could be better for amount of work.

Working in a call center can be boring

Service department gets terrible online reviews. Managers are moody and disrespectful. They have a lot of hidden junk fees that make customers angry, and sometimes walk out when they get to the finance office. You are required to post fake positive reviews to bury bad reviews, which is against the law, but they don’t care. They don’t value any of their salespeople, no matter how much they sell or how happy customers are with them. Pay is low in comparison to to other area dealerships. Have sales contests they don’t follow through on awarding to winners. They expect you to come in on your days off and you have no work-life balance. There are much better places to work here and I’m currently looking.

Low pay for nearly all positions relative to the local market - especially for niche/ultra luxury brands such as these. Verified with several job offers all at higher levels of compensation upon leaving. Uncomfortable work environment, constant threats, yelling and screaming from the GM, women made to feel uncomfortable with constant “locker room talk” including direct sexual references. Management never considered fixing the broken processes that make it difficult to work there, instead they find a different person to blame every few months, leading to very high turnover. I saw 100%+ turnover in several positions during just one year working there.

Just changed pay scale effectively making sales not motivating. Expects a lot out of salesman as far as cold calling with commissions not worth the effort

When I left in May 2023 lots of people left because pay plan was unit based and no commission on gross.

Everything imaginable. Here’s pizza on Saturday and here’s 1 week vacation even though you’re full commission. If I sell my cars for the month and hit my numbers, I’m gonna take time off.