Does Teledirect Telecommerce pay their employees well?

According to anonymously submitted Glassdoor reviews, Teledirect Telecommerce employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Teledirect Telecommerce. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Teledirect Telecommerce?

62% of Teledirect Telecommerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Teledirect Telecommerce 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Teledirect Telecommerce?

Customer Service Representative (39) , Customer Service (7) , Client Service Associate (5) , Community Operations Specialist (5) , Customer Service Associate (5) , Client Service Representative (4) , Customer Service Executive (4) , Sales (4) , Account Manager (3) , Campaign Strategist (3) , Case Manager (3) , Content Moderator (3) , Customer Service Specialist (3) , Digital Marketing Consultant (3) , Online Sales Consultant (3)

What are the pros of working at Teledirect Telecommerce according to real employee reviews?

"Really Nice and friendly colleagues." ((in 26 reviews)); "Good working environment and facilities." ((in 18 reviews)); "Attractive salaries only, the rests are blah" ((in 15 reviews)); "Fun culture and work balance" ((in 8 reviews)); "People are nice and professional." ((in 7 reviews))

What are the cons of working at Teledirect Telecommerce according to real employee reviews?

"No benefit and lots of restrictions" ((in 11 reviews)); "Bad bonus / mgmt do not trust you / you will be lke beggers to apply for leave / earned leave system sux" ((in 7 reviews)); "Low pay" ((in 7 reviews)); "No career progression" ((in 7 reviews)); "Sadly I learnt very little from my direct manager and learnt far more from the country director in my weekly 1:1." ((in 4 reviews))

What are the top reviewed Teledirect Telecommerce locations?

Singapore , Bedok New Town , Paya Lebar

Teledirect Telecommerce Reviews

3.3

62% would recommend to a friend

(248 total reviews)

Laurent Junique

82% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (248 reviews)

Teledirect Telecommerce has an employee rating of 3.3 out of 5 stars, based on 248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Teledirect Telecommerce employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

248 reviews

1.0

15 Dec 2015

Working under Facebook Project

Client service representative

Recommend

CEO approval

Business outlook

Pros

Great colleagues. Always helping each other out.

Cons

Management needs to fix root cause of the problems. Your employees are humans, value them. Unreliable system. Get penalized for matters out of employee's control.

1.0

27 Feb 2016

Even if you are accepted, say no to the job offer!

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Due to the difficult working environment, most colleagues are very helpful and kind. If you live in the east, the location is convenient too.

Cons

1. 1 year bond. 2. Deduction of pay if u need mc before your probation. 3. When u pass your probation, they will ask for valid reason before they allow you to take your AL. 4. They will withhold your salary if you want to leave earlier.(The only valid reason anyone can withhold your salary is when you owe income tax, so this is illegal).

1.0

8 Aug 2019

This Place is worst than A PRISON

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good friends. NO OTHER GOOD THINGS TO MENTION.

Cons

“BEWARE” MY Previous review was deleted? All the good reviews are fake. THEY MICROMANAGE TO A WORST LEVEL. The project manager is the worst person. He doesn’t care about anything but him. You cannot take mobile phone inside the floor , cannot eat or drink no papers are allowed, if you forget your access card you need to go home and fetch it. Annual leaves are not approved and they can cancel it anytime. Forced to take AL for PH (country specific) No work life balance. Need to clock in and clock out an exact time. If one min late no INCENTIVE IS GIVEN. Incentives are not provided as per promised. So many good and talented People leave in a moth. Attrition rate is very high. No salary increment , no promotion for Long tenured people. No career development. So much negativity this place has to offer for you. Humble request don’t join this company at any cost.

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