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      Zenefits

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      Zenefits Client Support Associate reviews

      3.8

      17% would recommend to a friend

      (32 total reviews)
      avatar

      Jay Fulcher

      85% approve of CEO

      7% positive business outlook

      Ratings by category

      4.2

      Diversity and inclusion

      3.4

      Compensation and benefits

      3.3

      Culture and values

      3.3

      Career opportunities

      3.0

      Senior management

      2.9

      Work/Life balance

      Client Support Associate employees have rated Zenefits with 3.8 out of 5 stars, based on 32 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Zenefits is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      32 reviews
      5.0
      25 Apr 2023

      my two cents

      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      flex work environment fun people great place

      Cons

      bad coffee machines here no ice

      2.0
      12 Jan 2023

      It depends

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice snacks, drinks and lunches. Some areas of the office have great views.

      Cons

      If you go in as a direct hire you're golden. If you go in as a contract/"temp" watch out. Their training is flat and overwhelming. The trainer is usually a young, entitled, indifferent, jaded millenial who absolutely does not care if you learn or not. If they mis-step at all in your training process they will gaslight you/ never acknowledge or take responsibility for their blunder, nor provide any support to rectify. If you are starting at the bottom of the career ladder, you will be dazzled by the nice food and nice views. Once your training is up you will go to the back area where it's dark and call center-ish.

      Viewing 1 - 3 of 32 Reviews
      Related searches: Zenefits Client Support Associate jobs | Zenefits salaries | Zenefits benefits | Zenefits Client Support Associate interviews
      Zenefits reviewsZenefits Client Support Associate reviews

      Glassdoor has 721 Zenefits reviews submitted anonymously by Zenefits employees. Read employee reviews and ratings on Glassdoor to decide if Zenefits is right for you.