emarsys Reviews

3.6

59% would recommend to a friend

(308 total reviews)
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Joanna Milliken

62% approve of CEO

52% positive business outlook

emarsys has an employee rating of 3.6 out of 5 stars, based on 308 company reviews on Glassdoor which indicates that most employees have a good working experience there. The emarsys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

308 reviews
1.0
30 Nov 2020
Recommend
CEO approval
Business outlook

Pros

It seems to be a great company to work with, especially in terms of the tech ecosystem

Cons

Last minute change to my employment contract, as a result, I'm jobless particularly in this pandemic situation.

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emarsys Response
5y
Dear L., The experience you had was regretful and was not the outcome either you or Emarsys had wanted. In the same vein, 2020 has been a difficult year that has impacted everyone globally across all business and life facets with unprecedented changes and uncertainty. This has also forced our organization to pivot and make short notice changes, no matter how invested we were in the original plans. It's also the reason why our Team had advised you not to hand in your resignation until we had full clarity and confirmation on your work permit. In retrospect, had this advice been taken, it would have avoided the current predicament you are in, as the headcount was removed the same time the permit was approved, which is very unfortunate. However, we understand discussing "what if's" will not change your current situation and our local team are making efforts to assist you in your job search and help you move on during this challenging period. We've also taken this as a learning experience internally to review and reflect, reinforce and further tighten our recruitment processes and communications to ensure we do not reencounter similar situations. We treat offering and hiring with utmost importance, and we respect and value all candidates whether or not they ultimately become part of the Emarsys family. Once again, we are sorry about your current situation and we wish you all the best. Kind regards, Mila Pilipczuk Head of Talent Acquisition
2.0
26 Mar 2020

Getting worst in the last 3 years even with great tech

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great People and culture in local office. -Very competent Local Leadership and Mentor -Improving benefits over the years -Very good innovation and tech

Cons

-Middle Management does not support local leadership which is a big deal -Global Leadership refuses to understand and assist local markets, even with solutions provided -KPIs and work extremely mis-aligned with company's direction, goals -Targets set are unachievable (above point affects this). Even scoring big deals doesn't help to achieve the KPIs as a lot of factors are not accounted for

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emarsys Response
6y
Thank you for taking the time to leave feedback. We are glad you have been able to enjoy the great people and culture that your local office has to offer. When global and regional collaborate to make decisions many factors come into play. You can rest assured that any global strategy put in place is considering different aspects and local needs even if this is not always visible to individuals. On the topic of targets, I agree with you that we have ambitious goals in place and we are proud of our achievements based on this high performance culture. I’d be happy to discuss any other feedback you may have. Please email us at hr_hq@emarsys.com.
3.0
17 Mar 2020

Good overall experience, but little growth prospects

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Decent product if sold to the right client - ok culture

Cons

- below average salary - poor benefits - aggressive sales culture that sell poor fit deals with zero accountability - difficult to get good talent because of low salaries - product is ok, but not as great as the company thinks it is. Too easily replaceable

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emarsys Response
6y
Thank you for taking the time to leave us feedback and we appreciate you trusting us with your career for many years. In a crowded marketing technology space, it is of utmost importance for us to know our ideal customer and provide value to them in any way possible. As a company with offices all across the world, salary and benefits can vary greatly based off of the region and government regulations. While we appreciate a healthy amount of competition within our sales organization, we do not want to create an environment that has a negative effect on our overall culture. If you would be willing to leave us additional feedback, feel free to reach out at hr_hq@emarsys.com. -Emarsys HR Team
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Glassdoor has 348 emarsys reviews submitted anonymously by emarsys employees. Read employee reviews and ratings on Glassdoor to decide if emarsys is right for you.