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      Technical Support Analyst I Interview

      4 Feb 2016
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at IBM in Jan 2016

      Interview

      I applied online, and was contacted by a HR representative within a week. After that, I spent the next three weeks talking to four different hiring managers over three phone interviews for a position. The interview was not difficult, and if you know anything about networks or troubleshooting you should be well prepared. But be a straight shooter, if you don't know the answer to something admit it and move on.

      Interview questions [1]

      Question 1

      What kind of tools or command lines would you use to troubleshoot a customer's problem?
      Answer question