I applied online. The process took 4 weeks. I interviewed at Rakuten (San Francisco, CA) in Jan 2015
Interview
Had an initial phone interview, it went well so they asked me to come in for an interview. I met two team members and they asked me back two more times. After I met everyone on the team, they requested five professional references and insisted they fill out a labor intensive survey. Seeing as I didn't want to tell my current job that I was looking for another job opportunity, it took some effort to get five professional references. After a few days, and getting all my contacts to fill out the survey they just emailed and said, sorry but no. I just felt it was a total waste of time and I'm still a little perplexed about the requirements for references. All in all, I'm happy it didn't work out.
The interview process was very unorganized. Horrible communication, trying to communicate with the hiring team is a challenge. However, the actual interview was good. The difficulty was average, nothing too crazy.
Interview questions [1]
Question 1
Tell me about a time you faced a challenge and how you were able to over come it.
I applied online. I interviewed at Rakuten (São Paulo, São Paulo) in Jul 2024
Interview
Lighthearted, but makes sure you're up to the job. Interviewers were very clear about the workload and what's expected of you. They take things seriously, but never to the point of being scary, which brings comfort during the interview.
I applied online. The process took 3 weeks. I interviewed at Rakuten in Jul 2024
Interview
After 6 months of maddening interview experiences, this process was a breath of fresh air. Very straightforward, no hoops to jump through and a quick process overall. Met with 5 teammates total and had a candid conversation with them, answered typical interview questions and shared my experience. Painless and efficient!
Interview questions [1]
Question 1
How would you portray poor performance to a partner?
