I applied through an employee referral. The process took 1 week. I interviewed at Salesforce (Toronto, ON) in Oct 2025
Interview
Round 1 - A phone call with one of the recruiters. Questions were a lot more focused on my renewals experience than I expected them to be (i.e., tell us about your renewals approach, how do you kick off the renewal process, how have you managed difficult renewals and mitigated churn risks, etc.)
Round 2 - Virtual call with another recruiter. This was more of a conversation than an interview.
Round 3- Interview with the hiring manager/Renewals leader. Primarily questions about your experience and behavioral type questions. (My advice - don't do this interview late in the day. I foolishly selected a late day time slot based on their availabilities, and my interviewer seemed very tired, distracted, and unengaged. He was staring off to the side a lot and wasn't listening so actively...asked me to repeat myself multiples throughout the entire interview).
Didn't make it to round 4 (which would have been a panel interview where I would've had to prepare a 30-60-90 plan for settling into the role).
After they told me I wouldn't be advancing to the next round, I asked for feedback. They never responded.
Interview questions [1]
Question 1
Walk me through your Resume.
Tell us about a time where a customer was frustrated with the product and how did you handle the upcoming renewal as a result?
How have you secured uplift/NRR increase in previous renewals?
1Hr will call you then manager round then director round. the Exp is good just know about the company & product rest all good. very easy & smoth onboarding helpfull work culture.
No proper response time consuming and they post the job for th sake of I i doubt if the position is actually open or not , they already have a pre fixed candidate for the position and they keep us waiting