Provide End user’s helpdesk Support and Respond to and resolve networking outages or incidents promptly. Report to Senior Manager for Network Administration on……
The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.…
The position acts as the go-to person for a specific product, application, or domain, while also providing first level IT support via phone and remote tools.…
Provide first and second-level IT support for desktops, laptops, and mobile devices. Troubleshoot hardware, software, and operating system issues (Windows).…
Provide helpdesk support to end-user through appropriate communication and responsive services. ST Engineering Cloud and Data Centre Solutions Pte Ltd provides……
2+ year of experience in a desktop support, helpdesk, or IT technician role. Bachelor’s degree in Computer Science, Information Technology, or related field (or……
Ticketing & Escalation, engineer’s principle role is troubleshooting all the technical related issues. Work with customers, helpdesk, service manager, project……
As an IT Helpdesk Support professional, you will be responsible for providing technical assistance and support to end-users who are experiencing software or……
Undertake escalation for Enterprise Networking related matters from level 1/2 helpdesk engineers, perform level 2/3 troubleshooting as well as hardware field……
2–4 years of experience in desktop, end-user, or helpdesk support with onsite exposure. Rotate between Service Desk and onsite desktop support.…
Assist with basic Salesforce user administration: creating users, data field updates, assigning profiles and permission sets, resetting access.…
Conduct market research on state-of-the-art technologies related to construction design. Understand the capabilities and limitations of the relevant……
Generate helpdesk reports and other administrative stuffs. Perform Level 1 and 2 diagnosis and rectification where possible, and escalate relevant issues by……
Primary responsibility is to oversee the efficient operations and maintenance of all building systems(Mechanical/Electrical & Plumbing System).…
Internship or project experience in IT support, helpdesk, or system administration. Provide day-to-day IT support for employees, including troubleshooting……
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology……
IT savvy and proficient in Internet and Email applications. You shall update the incident ticketing system and coordinate with the helpdesk team or other……
Diploma in Engineering, Facilities Management, or related field. Provide accountability for helpdesk administration, end-user forums, and complaint management……
Minimum of 1 year of experience in Helpdesk/Support Roles and/or System Administrator/Integrator. Maintain clear and detailed technical documentation and status……
Degree Qualification Information Technology / related field. Oversee IT helpdesk operations, including hotline and ticketing support. What You’re Involved In:…
Study at Nitec/Diploma in IT or Computer science related field are in advantage. Prepare service reporting and helpdesk call record with Servicenow.…
Fresh candidate with related IT Cert. can be considered but must be proficient in Microsoft Words/Excel/Outlook.*. \* Work with 3rd parties vendors.…
Mentorship: Act as the Tier 3 escalation point and mentor for junior engineers and campus technicians. You will be responsible for the seamless migration and……
Independent and able to work with all levels of personnel. Support and execute pro-active improvements by assessing past problems and current weaknesses in the……
Oversee daily operations across teams including helpdesk onsite engineers and patch management. This role ensures that service levels are consistently met,……
Work with security team to engineer and operate the Microsoft Defender for Endpoint and Defender for Office 365 suites (EPP/EDR) to proactively hunt for threats……
Conduct market research on state-of-the-art technologies related to construction design. Understand the capabilities and limitations of the relevant……
Support Mandarin-speaking customers directly in their preferred language, providing the same quality of service as English-language interactions.…
Oversee daily operations across teams including helpdesk onsite engineers and patch management. This role ensures that service levels are consistently met,……
Degree/Diploma in IT, Computer Science, or related field. 2–5 years of experience in IT helpdesk or end-user support. Exposure to basic scripting or automation.…
Report to Senior Manager for Network Administration on Secured Network and maintain Efficient Operation of the entire Network Infrastructure & computing Environment.
The Network Engineer shall undertake the role of Network Administrator (NA) to Design, Implement, Manage and Maintain Network Infrastructure, Switches & Virtual Local Area Network (VLAN) across Production & Test Environment to ensure operational readiness & availability with 24x7 uptime.
Manage IP Address assignment and DNS Configurations.
Daily Monitor Network performance, Port Controls, and troubleshoot issues proactively.
Provide End user’s helpdesk Support and Respond to and resolve networking outages or incidents promptly.
Ensure Network Security by Implementing Security Measures and System that are aligned to Authority IT Policies and guidelines. (eg Hardening of Network Switches, Encryptions, Mac Address Control, VLAN & ACL, Network Access Control).
Perform regular reviews and implement upgrades, Security patches and hot fixes on Cisco/Nexus Switches as necessary to ensure compliance.
Perform Switches Configurations/Settings backups and restoration and recovery when required.
Maintain IT Asset inventory and Documentation of Network diagram, Switches Configuration & Setting for standardization and knowledge retention.
Perform Capacity planning for Network Expansion, evaluate and recommend new network technologies & products.
Collaborate with IT Teams (Servers & Storage, Computers, Application & Database) to integrate new Technologies/systems into the Network.
Liase with vendors & internal stakeholder on Network Cabling works (eg Laying of New LAN cables during Office Renovation.)
Provide after office hour support & response for Infrastructure related emergencies (eg Datacenter Power Outages, Hardware Failures) and Schedule weekend System Maintenance/Upgrades.
Support Business Continuity Plans & Disaster Recovery exercise related to Networking.
Support all audit and compliance activities.
Job Requirements
Minimum 2-3 years' experience in Network Administration.
Qualified and trained in Network Administration of Cisco/Nexus Switches. Cisco Certified Network Associate (CCNA) and Systems Security Certified Practitioner (SSCP) certification will be an advantage.
Good Knowledge and Proficiency in configuring and managing LAN, WAN, VPN, NAC and VLANs.
Familiarity with Network monitoring and Diagnostic tools (eg. PRTG).
Liaise with vendors, internal stakeholders and/or end users to identify, troubleshoot, and resolve issues.
Strong Analytical and Resourceful in finding resolution for Technical issues; ability to self-learn, acquire new skills and support new systems and applications.
Adaptable to changes with a positive attitude.
Good interpersonal skills across inter departments.
Self-driven, ability to work independently and as team player.