Ghastly company, Amazon without the class. - IT Engineer Rakuten Employee Review

2.0
28 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Big company, paychecks generally arrived on time. There were ice creams in the fridge. Covered parking.

Cons

Poor, remote management. Full of lifers from Buy.com, folks who dressed like Britney Spears and had been there 12 years but did little if anything as far as I could tell. "Embedded employees"?. Awful experience. Wretched feel to the place. My first day of work as a remote employee involved four phone meetings. Two were calls from my "boss" to talk about the meetings coming up....in 15 minutes. "Wait didn't we just HAVE a meeting, and aren't we having another meeting in 15 minutes..."?

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

See reviews by: Helpful|Rating|Date|All