Never Again - Anonymous employee Rakuten Employee Review

This is one of the most inflexible jobs I've ever had. I worked there for less than a year, went on lunch less than 10 times because I was always overloaded. The one time I did go out to lunch, I was bombarded with phone calls from my boss demanding that I come back ASAP. I literally had to sprint back to take care of some BS request she gave me 0 notice on. The people here are EXTREMELY cliquey. Like, Mean Girls cliquey. Like, they actually wanted to dress up as the Mean Girls Clique for the Halloween office party. People barely talk to eachother in the break room because it's not the type of office environment where you get to know your colleagues. Your team makes zero effort at bonding outside of the office. For the time I worked there, they offered ZERO training. None. Nada. After four months, I had to reach out to HR and actually ask them if they could take time out of THEIR schedules to explain to us what it is all the sectors of our company do. No, your crappy online training doesn't count. Give us hands on experience and let us learn about it instead of a click-through presentation that HR put together with a voiceover. They tell you that you can build your own position and pave your own path, but it's the most bogus thing I have ever heard. I would avoid them at all cost and look elsewhere. The people there are not going to be your friends, you will hardly ever get out of the office, you'll work long hours and weekends, your management team doesn't care about you and aside from the "Happy Hour" where everybody stands in their little cliques, you won't get much entertainment out of the office. When I was considering relocating, they said it was not available. They did this for myself and another person in the office. Then they turned around and offered it to others on our teams. They also say that working from home is not an option, but it is a job that LITERALLY half of the staff does from home. It's BS. Don't tell us that we can't work from home when half of our managers and colleagues do on a daily basis. If you're going to offer the flexibility to some, you need to offer it to all.