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      International Team and Strong Perks, Held Back by Bureaucracy - Software Engineer Rakuten Employee Review

      4.0
      7 Sept 2025
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive, respected, diverse teams, English-friendly environment, Tokyo perks

      Cons

      Bureaucratic, hierarchical, micromanagement, Slow innovation, outdated tech in some teams

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 Jun 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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