I worked in Credit Management and unfortunately the work environment was very challenging in a negative way. - Credit Management Singtel Employee Review

• Severe workload overload due to understaffing • Zero-tolerance mistake culture (even minor errors are not allowed beyond a very small number) • Lack of manager support — staff are blamed even when issues are caused by system or process gaps • No psychological safety; fear of making mistakes affects performance and morale • Learning culture is weak; mistakes are punished instead of coached