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Our chatbot, Shirley, was created to satisfy the needs of digital natives and our tech-savvy consumers. She was designed by our very own talented duo from the Customer Service team, Nurul and Su! Nurul and Su are our very first Conversation designers! They teach bots to interact with humans...very much like teaching a child to talk. This explains why training chatbots can be a slow process and requires lots of repetition and patience. Eventually, AI is able to train chatbots to become smarter and better. ''We felt so proud of her when we saw customers writing in to compliment that Shirley is very helpful! This experience has been such an enriching and meaningful one and we are so grateful to be given the opportunity to take on this project.'' #SingtellovesShirley #SingtelLife #Innovation #Singtel
Meet Valerie Yeong-Tan! Having been with Singtel for more than 45 years, Val has witnessed the evolution of the work process in our Learning & Development team, from paper to digital, and now, simplified through robot process automation. ''It's never too late to learn'' the Senior Learning & Development Executive said. Val embraces the challenger spirit; She joined the 4-day Bot Maker Hackathon last year and emerged victorious with her time-saving Valbot, despite it being her first time. Read more down in the link below about her Bot Maker Training journey! #SingtelLife #BotMaker #RPA #Automation #Learning
To celebrate Women in Engineering Day this year, we speak to three female engineers from the Singtel Group on their career choices, their work experience in a traditionally male-dominated space and how they have carved a niche out for themselves doing what they enjoy. While it may be so that women have been underrepresented in the Science, Technology, Engineering and Mathematics (STEM) industry, it is heartening to see that in recent years, there have been more female engineers rising up to break the preconceived masculinity attached to STEM. We speak to Adeline Lee from Singtel, Isobel Fraser from Optus and Yingyu Xia from NCS. Read more down in the link below!
March is the month of the International Women's Day! Here at Singtel, we're celebrating the invaluable contributions achievements of Singtel's Heroines. Director Teo Soh Yen shares why remote working opens up a whole new world of possibilities for her and other working mothers to be equally in the run for senior, global roles without the burden of extensive travelling or relocation. #ConnectandGrow #WomenEmpowered #WEcare #WEconnect #WElead
Join us for an exciting tech session at Singtel@8George as our GCTO, Mark Chong shares insights on our vision towards Networks 5.0 and the technology involved to realising it. Come mingle with the Singtel's Networks team to learn more about the exciting opportunities we have for you! See you there! Event: Building an era of Hyperconnectivity Time: 6pm – 9pm Date: 17 October 2019 Location: Singtel@8George Registration: http://glassdoor.com/slink.htm?key=vMyP4 #Singtel #SingtelNetworks #connectandgrow
Singtel is proud to win the “Top 10 – Best Tech Company to Work For Award 2019”, presented by the Singapore Computer Society. The award honours Tech companies with an outstanding corporate culture, effective talent development framework & innovation excellence. Immerse yourself in the company of like-minded, innovative individuals today!
