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Associate Consultant, Learning Facilitator and Trainer (Freelance)
Jurong East New Town
About ROHEI ROHEI is a learning and consulting organisation that exists to inspire hope, joy, courage and purpose in the global workforce. At ROHEI, our focus is on strengthening key relationships at the workplace by providing solutions from our heritage of designing and delivering transformative experiences blended with education technology. As a culture-building practitioner, ROHEI has been a Great Place to Work certified organisation for multiple years since 2015.
Associate Consultant, Learning Facilitator and Trainer (Freelance) Position Summary The Associate Consultant, Learning Facilitator and Trainer provides consultancy and advisory services on facilitation solutions and interventions. He/She liaises and collaborates with various stakeholders to understand critical requirements and objectives so as to diagnose workplace performance gaps and evaluate learning opportunities. He/she is responsible for knowledge and skills transfer by delivering learning content, facilitating group discussions and responding to queries. He/she works in multiple different environments, including different learning venues and client sites, and regularly interacts with digital systems. He/she is highly adaptable to different environments and has excellent interpersonal, change management and communication skills. He/she is a strong communicator who builds trusted relationships and creates a cooperative and engaging facilitation environment. He/she is creative, analytical and adept at forming connections. He/she enjoys solving problems, has excellent critical thinking skills, adaptable, and is adept at managing stakeholders, with a strong focus on excellence and maintains impartiality. The candidate will be responsible for the following: Assess Performance Needs
Gather data to determine performance gaps and opportunities for improving performance
Determine causes of performance gaps and identify requirements to close it
Recommend both training and non-training interventions to close performance gaps
Validate next steps, implement measures and access results
Design Intervention (where applicable)
Determine context requirements for training.
Research subject matter and plan for designing and developing training
Develop materials based on analyses of learning objectives and business outcomes and develop prototype of training materials
Develop content for assessment materials and evaluate transfer of learning
Deliver, Support Transfer of and Evaluate Effectiveness of Intervention
Ensure training supports desired performance outcomes
Establish a safe physical or virtual learning environment
Attend to social and emotional needs of learners
Demonstrate relevance & credibility as a practitioner of subject matter
Manage stakeholders
Implement stakeholder management strategies to drive collaboration
Manage stakeholder expectations and feedback
Manage Programmes
Communicate and update internally and across departments to ensure alignment
Deliver intervention milestones on time
Develop various interventions within budget
Qualifications, Experience & Qualities:
At least a Degree or above in Organisational Psychology, Education or related fields
ACTA or ACLP certification is a requirement
Minimum 5-7 years of work experience
Experienced in handling leadership level programs
Familiarity in training via Zoom is an advantage
Comfortable to work in a highly-collaborative and ambiguous work environment
Able to think critically, including finding connections and synthesizing information
Open to learn
Please send your Resume and Employment Application to careers@rohei.com. Only shortlisted applicants will be notified