ST Engineering is a global technology, defence and engineering group with a diverse portfolio of businesses across the aerospace, smart city, defence and public security segments. The Group harnesses technology and innovation to solve real-world problems, enabling a more secure and sustainable world. Headquartered in Singapore, we employ about 25,000 people across our network of subsidiaries and associated companies in Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. We rank among the largest companies listed on the Singapore Exchange and are a component stock of the FTSE Straits Times Index, Dow Jones Sustainability Asia Pacific Index, iEdge SG ESG Transparency Index and iEdge SG ESG Leaders Index.

Introduction to URS Business Area

We prepare cities for a smarter future, creating connected, resilient and sustainable cities. We have helped to make cities around the world a better place to live in, delivering urban efficiencies while keeping them safe and secure.

Our technologies address the connectivity, mobility, security, infrastructure and environmental needs of cities and provide IoT solutions for lighting, water and waste management.

Backed by a track record of 700 smart city projects in over 130 cities worldwide, we are well-equipped to help global cities address challenges from road congestion to physical and cybersecurity threats, as well as energy inefficiency and utility wastage.

Find out more: https://www.stengg.com/urban-solutions

Job Summary:

Key Responsibilities

• Ensuring all services and repairs comply with manufactures guidelines and protocols
• Investigating and respond to customers feedback to team
• Ability to analyze and diagnose detective parts or components and provide effective solutions to HODs or customers
• Support HODs in addressing customer questions and complaints in relation to the our products, e.g ICE truck & bus and High Voltage vehicles
• Provide HODs support for special tools and workshop equipment
• Perform fault finding, diagnosis and repair (e.g. all ICE engine, turbo charger system, CAN bus)
• Perform fault finding, diagnosis and repair (e.g. all EV system, Battery Management System, CAN bus)
• Submit technical report
• Support workshop in repair and servicing when need arises from time to time
• Advise and perform in-depth and comprehensive trouble shooting in technical problem with using diagnostic tools, raised by team and perform hands-on repair to the vehicle/components if needed
• Participate in every PTOs/LTA schedule meeting for all technical matter
• Work with HODs, evaluating individual performance to ensure training is meeting biz needs and improving performance
• Identify training needs by consulting HODs & plan in-house training program, external courses for them
• Developing & delivering training needs that meet STEMOS future biz objectives
• Meet training needs for company In-house training plan on EV upskilling skills for STEMOS staff
• Ensure training KPI on mandatory Technical e-Learning 100% is achievable (MAN)
• Ensure training performance bonus target is 100% is achievable (MAN)