Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.

You will be a valued member in our award-winning Product team, responsible for creating products for consumers across over 60 countries. This high impact position requires combining a deep understanding of manufacturing processes and quality engineering in a collective effort with our design team and manufacturing partners for the timely and issue-free production of all lines of products.

• Own product-development quality from concept to MP, setting CTQs, driving DFMEA/PFMEA, defining control plans, and establishing a complete validation strategy.
• Lead quality gates across EVT/DVT/PVT with clear, evidence-based entry and exit criteria to ensure readiness at every phase.
• Provide data-driven quality input into design decisions through structured risk assessments, validation results, materials and durability insights, and reliability learnings.
• Strengthen manufacturing quality systems by implementing process controls, mistake-proofing, variation reduction, and fast, structured problem-solving.
• Control product and process changes with disciplined risk evaluation, change-impact assessment, updated control plans, and cross-functional alignment.
• Qualify and develop suppliers for materials, tooling, and processes through audits, PFMEA reviews, capability studies (GR&R, CPK), and continuous improvement plans.
• Execute end-to-end validation testing — reliability, safety, structural, fatigue, environmental, packaging — and deliver complete, traceable DVP&R documentation.
• Ensure regulatory and standards compliance (ANSI/BIFMA, IEC/CB, UL, Safety Mark) and maintain documentation aligned with internal and external audit expectations.
• Lead field-quality analysis by turning returns, complaints, warranty data, and usage insights into actionable engineering and supplier corrective actions.
• Drive continuous improvement across the cost-of-quality spectrum by reducing defects at source, eliminating rework/scrap, and raising robustness across product generations.
• Develop and coach quality engineers to build strong problem-solving capability, technical judgement, and disciplined execution across prevention, appraisal, and corrective actions.
• Influence cross-functional and supplier teams to prioritise quality risks, align mitigation plans, uphold product safety, and support long-term product performance.

• Bachelor’s degree in Mechanical, Materials, Electrical Engineering or a closely related discipline.
• 8–12 years of hands-on product development quality experience, covering NPI, validation, and supplier/manufacturing quality in consumer electronics, appliances, or furniture.
• Strong command of core quality tools including DFMEA/PFMEA, CTQ flowdown, control plans, tolerance stack-up, SPC, structured RCA, and risk-based decision frameworks.
• Deep technical knowledge of mixed-material and electro-mechanical systems, including metals, plastics, PU, coatings, mechanisms, PCBAs, and assembly processes.
• Proven track record leading quality through the entire lifecycle: concept, development, tooling, EVT/DVT/PVT, MP, and field-performance improvement.
• Experience driving supplier capability through audits, PFMEA, GR&R, CPK studies, and process-control implementation.
• Strong analytical and problem-solving ability, with demonstrated skill in diagnosing failures, interpreting data, and defining corrective and preventive actions.
• Clear, concise communicator able to influence engineering, product, manufacturing, and supplier teams with data-driven recommendations.
• Ability to operate proactively and independently, anticipating quality risks early, prioritising issues, and driving alignment across teams.
• Commitment to high standards of product safety and reliability, with a mindset rooted in prevention, continuous improvement, and long-term product robustness.

• Passion for the e-sports/ gaming industry
• Professional experience/ knowledge pertaining to manufacturing of furniture/ office furniture

• A fast-tracked career. Join the company's core team as Secretlab enters a major growth phase globally and enjoy that same dynamic growth in your career.
A workplace for millennials
• -open-concept office space to breed the best inter-team collaborations, fuelled by the most innovative, passionate and driven people in the industry.
Health, vision and dental care
• -excellent employee benefits so you can work with the best frame of mind.
• Lunch provided daily, with a fully stocked pantry. At Secretlab, never worry about hunger affecting your best work.
• A competitive salary package, with boundless opportunities for development and growth.