Question 1

Is Convey Health Solutions a good company to work for as a Member Advocate?

Accepted Answer

Member Advocate professionals working at Convey Health Solutions have rated their employer with 3.2 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Convey Health Solutions employees being 4.0 out of 5 stars. Search open Member Advocate jobs at Convey Health Solutions now and start preparing for your job interview by browsing frequently asked Member Advocate interview questions at Convey Health Solutions.

Question 2

Does Convey Health Solutions pay Member Advocate employees well?

Accepted Answer

Member Advocate professionals rate their compensation and benefits at Convey Health Solutions with 3.2 out of 5 stars based on 19 anonymously submitted employee reviews. This is 24.7% worse than the company average rating for salary and benefits. Find out more about Member Advocate salaries and benefits at Convey Health Solutions.

Question 3

How happy are Member Advocate professionals working at Convey Health Solutions?

Accepted Answer

49% of Member Advocate employees at Convey Health Solutions would recommend their employer to a friend. This rating has increased by 2,001% in the past 12 months. Member Advocate professionals have also rated Convey Health Solutions with a 3.2 rating for work-life-balance, 3.2 rating for diversity and inclusion, 3.2 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at Convey Health Solutions?

Accepted Answer

Customer Service Representative (97), Anonymous (29), Member Service Representative (19), Customer Service Advocate (12), Supervisor (12), Member Services Advocate (11), Grievance Analyst (10), Anonymous Employee (7), Customer Service (7), Customer Service Representative (CSR) (7), Licensed Agent (7), Member Advocate (7), Call Center Agent (5), Customer Service Associate (5), OTC Advocate (5)

Question 5

What are the pros of working at Convey Health Solutions according to real employee reviews?

Accepted Answer

"pay is good and people are ok" ((in 49 reviews)); "The job was routine for a business process outsourcing company but it was very good at training." ((in 31 reviews)); "Pandemic times, was able to work from home and just take calls" ((in 27 reviews)); "The company also offers decent benefits and a good work" ((in 21 reviews)); "good service and environment the people are nice" ((in 20 reviews))

Question 6

What are the cons of working at Convey Health Solutions according to real employee reviews?

Accepted Answer

"Poor management communication." ((in 42 reviews)); "High employee turnover rate; disinterested upper management; no clear defined business strategy" ((in 8 reviews)); "The mentor position can make more than the higher management due to the low salaries provided at the supervisor and above positions." ((in 8 reviews)); "I was a trainer there, terrible leadership and when they make a mistake they blame you and toss you under the bus." ((in 8 reviews)); "horrible communication , everybody thinks their in charge" ((in 8 reviews))

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Active workplace but always backed by a great team

There's no reason to like this job, but every reason to avoid

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