Not what it seems - Anonymous employee Salesforce Employee Review

3.0
20 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The focus on philanthropy is unlike any place I've worked and truly is great. 7 days of Volunteer time off and 5k donation matching is huge. It really is an important piece of the culture. I'd also say: - Competitive Pay - ESPP program - Fun people - Office downtown SF - The coffee shops - Company events

Cons

The Ohana culture is wonderful but unfortunately it's not practiced by many leaders. They don't reward good leadership and embodying the culture. I had heard it was the influx of the Oracle culture - and the sad part is we talked a lot about how important the culture was but we didn't hold senior leadership for it...so there was a lot of bad behavior (yelling, bullying, not allowing work/life balance, etc) . Felt a lot like it was all for PR and branding but not really what was valued or practiced. There also is a lot of breaking points due to scaling growth - systems and technology in many functions are a joke. Many groups have had to create very manual processes b/c the systems are unreliable or not kept up to standard to scale.

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5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine and then I could just go home to you if I needed you and you could just come over here or I can just go home if I need you can just let

Cons

Understand the importance and the value in this

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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