The master of disguise - Anonymous employee Salesforce Employee Review

1.0
7 Oct 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good to put on resume, free snacks, good compensa tion

Cons

Looks like a superb company from the outside with good benefit & culture. Under the lid is a toxic, back stabbing culture with products driven by marketing & apple polishing. Products are written with outmoded design & scattered codes which obviously were forced to push into the production because the upper leadership need stuff to put in their release notes so they can keep touting about their “innovation” and “progressiveness”. Customer Supports are the most pitiful people I have ever seen given that they have to support the products that are not even documented whatsoever and the product managers are ditching them being unresponsive & supportive. The company needs to grow in order to keep their investors pleased however almost all territories in all regions are already saturated so they are now being forced to riskier moves - riskier M&A like tableau and territory like China. The yet worst part is that I saw managers solicited good reviews on Glassdoor or Vorkers in Japan so I seriously doubt how true are other positive reviews...

avatar
Salesforce Response
6y
Thank you for your review. Please know that as a company, we would not solicit positive reviews on Glassdoor or Vorkers. We value these platforms (and our Employee Opinion Survey) as areas for feedback. If you're aware of managers asking for positive reviews, please let us know. It's also unfortunate to read about what you've listed in your cons as it is counter to the culture that we have been working hard to create here at Salesforce. It would be helpful for us to hear more about your experience so that we can better address what you have written. Even though you've left, can you please reach out to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/) to provide further details?

Explore other reviews about Salesforce

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work with

Cons

SaaS not doing well now

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
avatar
Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
See reviews by: Helpful|Rating|Date|All