Look before you leap - Senior Member of Technical Staff Salesforce Employee Review

1.0
20 Jul 2008
Recommend
CEO approval
Business outlook

Pros

As Close to bug free product as it gets in software. Some smart people. HEAVY HEAVY Politics which could be a good thing if you come from that already. Oh and good christmas party”

Cons

1. Any signed contract whether in sales, technology or consulting is most likely bait and switch. Consulting : Promised 90 days ramp up. Given: 30 due to needs. Result: Project failure, bullying by staff over lack of knowledge. Denial: "We give our staff plenty of training to succeed in their jobs". Result: Customers not satisfied with deliverables because new consultants can not succeed with training; attrition. Technology: Big red letters on ramp up page. "If you want to take a day off to take care of your kid, thats called PTO". So beware those sorry people who have children. Expect 9pm exits from work most days. Sales: Promised territories, good prospects, etc. Reality used car sales. Micro deals that burns you out. They rotate you to a new territory every 6 months so you never get comfortable. Poor client relations skills because Sales Manager or SE manager is always in room watching you. Ive seen better treatment at my Chevy dealer of the reps who atleast are comfortable in their pants. SRs who even show an emotion or personality are singled out from the mindless phone dialers who cold call prospects. No vacation. You'll get an email from your manager asking where you are or at best be able to only take 1 weeks vacation.

Explore other reviews about Salesforce

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and salary, kind people

Cons

In a period of transition

4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

782
avatar
Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
See reviews by: Helpful|Rating|Date|All