Grab Reviews

3.8

74% would recommend to a friend

(3,955 total reviews)
avatar

Anthony Tan

78% approve of CEO

65% positive business outlook

Grab has an employee rating of 3.8 out of 5 stars, based on 3,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
10 May 2016
Recommend
CEO approval
Business outlook

Pros

- Working at a disruptive startup - Work with passionate people wanting to make a difference - Fully re-embursed rides up to $100 per week using Grab app even for personal rides - Official company hours starts at 10am

Cons

- No semblance of work life balance - if I can give 0 stars I would. Seriously. Enjoy working till 4am in the morning? Enjoy it so much that you work the same amount even during weekends? Hate meeting up with friends and family that you want to avoid them anyway possible? Don't want to see your child growing up or dislike any meaningful interaction with your spouse? Grab is the place for you! - Overly focused on product diversification, without understanding what are the key things that makes them a success in the first place. The company is now at the stage where they are trying to diversify into as many areas as possible, in as little time as possible. - Ever wondered why the core functionality and design of the app is so poor compared to rival apps such as Uber and Hail-O? Because whatever limited resources they have are being put to new products, and everyone is stretched beyond their limit. Core app functionality and experience be damned.

1.0
23 Jun 2016

Software Engineer

Recommend
CEO approval
Business outlook

Pros

- 100 sgd taxi claims per week - happy hour on friday

Cons

- definitely not a tech company - ALL product managers without technical skill asking too many questions and give assumption that every task is easy and will only take a brief moment to complete. - flexible working hours is a lie, because you end up spending time at home rushing features - too many ew hires trying to fight for credits instead of working together as team - blame the tech if something goes wrong - spent peanut for engineering, spent moon and sun on marketing campaign and business consultants - product managers are very inefficient and business team are just bunch of inexperience graduate MBAs - some people don't wash their hand after toilet, and we are using finger print to access the door.. - trying to better than uber without actual realization - app quality is bad, Grab everything in one app, like nescafe 5 in 1 result to a bloated app - expanding too fast even the current office is so packed and lack of meeting rooms

1.0
28 Jun 2018

Toxic

Recommend
CEO approval
Business outlook

Pros

Flexibility working time; company growing fast.

Cons

Political and self-serving management. People are indifferent to each other and it became a learnt behaviour after a while. Some early employees are really arrogant and enjoying taking people at their back.

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Grab Response
7y
Hello, We acknowledge that we are in a hyper-moving market with company scaling largely in a short period of time. Work-life balance is something we want our employees to have, thus the flexible working environment you mentioned. We are sorry that you are having a poor experience here at Grab. To clarify, management neither asks anyone to post good reviews nor request Glassdoor to remove poor reviews; in fact, we do not have the ability nor control to do that, as all Glassdoor reviews are anonymized. Reviews are done purely at Grabbers' discretion. Whenever reviews are left, Glassdoor ensures that all reviews are screened for validity and publishes them, regardless of employers' opinions or takes on it.
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