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      Optimizely

      Engaged employer

      Reviews by job title

      144 reviews
      1.0
      26 Nov 2025

      Incompetent management

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some nice co-workers.

      Cons

      The marketing management has no clue about marketing, lack of strategy and focus . The management team also having favorites, all based in the US. Only they are getting promotions.

      avatar
      Optimizely Response
      3mo
      Thank you for taking the time to share your feedback and for your contributions during your time at Optimizely. We’re glad to hear that you had positive experiences with your colleagues. It is unfortunate that you did not see a clear strategy and focus. We can assure you that there is a clear strategy and priorities mapped out. We understand your feedback on location of promotions. We will review as we come into our annual promotion cycle to ensure fair and adequate opportunities across all teams. We wish you the best in your future endeavors.
      4.0
      4 Nov 2025

      Flexibility at it's best.

      Technical support engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      - good pay - friendly environment - flexibility - global team

      Cons

      - no clear career progression - yearly increment is not good

      avatar
      Optimizely Response
      6mo
      Thank you for taking the time to share your experience and for being part of Optimizely for the past several years. We’re glad to hear you appreciate the flexibility, supportive environment, and the opportunity to work with a global team. We also appreciate your honest feedback regarding career progression and annual increments. These are important topics, and we continue to evaluate our frameworks for growth, development, and compensation to ensure they are clear, competitive, and aligned with employee expectations. Your feedback helps guide those ongoing improvements. Thank you again for your contribution to the team — we’re grateful to have you with us.
      4.0
      12 May 2026

      Supportive team with great work-life balance, but disorganized

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, fun people to work with, great work environment, everyone wants to help you succeed

      Cons

      Unorganized in many aspects: new roles, operational changes, etc.

      avatar
      Optimizely Response
      2d
      Thank you for sharing your experience with us! We’re really glad to hear you enjoyed the work-life balance, supportive team, and overall environment — creating a place where people feel supported and can do their best work is something we care deeply about. We also appreciate your candid feedback around organization, especially during times of change. This is something we’re actively working on as we continue to grow and evolve, and insights like yours help us improve. Thanks again for your thoughtful feedback, and we wish you all the best moving forward!
      5.0
      9 Jan 2026

      Great Leadership in the SDR Org!

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Career growth opportunities – Clear paths to grow if you raise your hand and perform. High performers are noticed, and internal mobility is real. Strong culture & people – Smart, supportive teammates who genuinely want you to succeed. Leadership is approachable, and collaboration across teams is encouraged.

      Cons

      Rapid growth means constant change – Priorities, processes, and team structures can evolve quickly. This can be challenging at first, but it’s a great environment for learning how to adapt, influence, and operate in a scaling organization.

      avatar
      Optimizely Response
      4mo
      Thank you for sharing your experience and for highlighting the leadership and culture within the SDR organization. We’re glad to hear that career growth, internal mobility, and approachable leadership have been meaningful parts of your journey at Optimizely. Creating an environment where people are encouraged to raise their hand, perform, and grow is something we care deeply about—especially as we continue to scale. You’re absolutely right that growth brings change. We appreciate the perspective that this also creates opportunities to learn, adapt, and influence how we build for the future. Feedback like this helps us stay intentional about transparency and communication as we evolve. Thank you for being such a strong contributor and for growing with us over the past few years.
      5.0
      14 Jan 2026

      Tons of innovation and truly unstoppable

      Product marketing manager/senior pmm
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing leader team bringing the energy and excitement to all the innovations. Product shipped over 550+ features last year. Wow! Category leader in experimentation, digital experience platforms and more. Investing in their employees. I've seen a lot of people get promoted to Senior IC roles and Manager/Director roles. I love the people I work with from product, to sales, to customer success, to marketing, and more. Great people, great customers, and great products. They value the customers input when it comes to product innovation. Getting together at the beginning of the year at Bootcamp is the right energy to get everybody fired up and ready for the year. Awesome company culture and more fun to work especially with tools like bonusly.

      Cons

      Growing fast! I believe we're investing in more headcount across all teams, especially marketing, product, & engineering. I know Achiever's Club is mainly for AEs but I wish it was possible for all departments (from talent acquisition, to finance, to marketing, etc. in IC roles to make it too).

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      Optimizely Response
      4mo
      Thank you for sharing such an enthusiastic and long-term perspective—five years of experience and continued excitement truly mean a lot to us. We’re proud of the pace of innovation across our products and grateful for the leadership, collaboration, and customer focus that make milestones like shipping 550 features possible. Hearing that you feel energized by both the work and the people across teams—from product to go-to-market—is exactly the environment we aim to create. We also appreciate your thoughtful feedback around scaling and inclusivity. As we continue to grow globally, expanding headcount thoughtfully and improving cross-team communication are key priorities. Your point about broader access to programs and more inclusive communication channels is well taken. Thank you for your continued impact, collaboration, and commitment to our culture. We’re excited to keep building what’s next—together.
      5.0
      20 Jan 2026

      It is what you make it

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      You get what you give! I came into this job with virtually no sales experience (had worked somewhat related jobs like customer support/retail etc) and was pleasantly surprised at how quickly I was able to make great money. It's no exaggeration to say my life changed overnight. I've only worked here 1 year and have already been promoted 3 times (twice within the SDR role, and now officially promoted out of seat to AE). Several of my peers have been promoted, a couple even cross-functionally. I know this is an area that hasn't always been stellar, but leadership is showing an active effort to promote internally this year - in just this month alone 4 of us SDRs were promoted out of seat. Some people who've left the company and complained have turned down opportunities to grow or take on more responsibility because they were "lame" or not good enough - when in reality showing a growth mindset and doing those tasks is exactly what grabs leadership's attention and takes you to the big leagues everyone claims they're trying to get to. I think that there is plenty of opportunity if you seek it and try to pave your path. I was also fortunate to have a very chill manager who supported me the exact amount I needed. Very grateful for my time as an SDR here. - Great earning potential (SDRs consistently doubling and some even tripling their base pay)* - Hybrid schedule (3x in office, 2x WFH) - Good benefits available (3 healthcare tiers available in this role at varying costs) - Relaxed vacation/PTO policy (especially if you are hitting your numbers) - Approachable management - Great office culture (SDRs in Austin TX are genuinely friends outside of work) - Open line of communication across Teams channels; colleagues always willing to assist and even mentor you - Ability to go to President's (Achievers) Club - Consistent "spiffs" (opportunities to make extra cash through friendly competition) > boosts morale and desire to achieve - Annual sales kickoff "bootcamp" in Europe - A few fun holiday parties / team events per year - Overall fun company to work for with friendly people in every department

      Cons

      - *As expected in sales, quotas subject to change when consistently overachieved across the group - Having a more defined career path would boost morale (I still think being proactive and making an effort to reach out and ask for help is key, but some people would prefer to have a laid-out plan or guide of some sort) - Base pay for sales roles here could be better when compared to others in the market

      avatar
      Optimizely Response
      4mo
      Thank you for taking the time to share such a thoughtful and detailed review—and congratulations on your growth and promotion journey! We’re especially glad to hear that Optimizely provided a space where someone new to sales could ramp quickly, earn competitively, and progress based on effort and mindset. Internal mobility, learning through ownership, and recognizing those who step up are areas we’ve been intentionally investing in, and it’s great to see that reflected in your experience and in the SDR team overall. We also appreciate the candid feedback around career path clarity and base compensation. These are active areas of discussion as we continue refining our SDR framework and ensuring transparency around progression and expectations. Thank you for your contributions, your growth mindset, and for being such a positive part of the culture. We’re excited to see what’s next for you at Optimizely.
      4.0
      11 May 2026

      Great culture and team with no downsides

      Swe 1
      Recommend
      CEO approval
      Business outlook

      Pros

      good culture, good team, nice

      Cons

      nothing so far at all

      avatar
      Optimizely Response
      2d
      Thank you so much for sharing your experience! We’re really happy to hear that you enjoyed the culture and the team — that’s something we work hard to build and protect. It means a lot to hear that you didn’t have any downsides to call out, and we truly appreciate you taking the time to leave a review. Wishing you all the best in your next chapter!
      5.0
      14 May 2026

      Great place to work

      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great office location and friendly team

      Cons

      Large book of business to work with

      avatar
      Optimizely Response
      2d
      Thank you so much for your kind words and for sharing your experience! We’re really glad to hear you enjoyed the office location and found the team to be friendly — that’s something we care deeply about. We also appreciate your note on the scope of the role. We know managing a large book of business can be demanding, and it’s something we continuously look at to ensure the right balance and support for our teams. Thanks again for your feedback, and we wish you all the best in your next chapter!
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