Optimizely reviews about "benefit"

Pay in below market average Benefits are hit or miss depending on your situation in life Leadership at times not aligned

This was a dream job and dream company for a long time. Management was helpful and supportive. Everything we did together was a joy and you looked forward to meetings. New leadership has come in and all the culture that was built up is gone. This went from a Customer Success job to a Customer Retention job. Forecasting is 90% of the job, and if your forecast or renewal is not perfect...you will be looking in from outside. If you are not able to get into the NYC office frequently, do NOT expect advancement in this company. Promises for advancement will never be honored unless you are in the NYC office and cozy up to leadership. If you like long hours, micromanagement, and constant stress - you'll love it here!

- Leadership has been assuming they were going to sell for 4 years; they made NO long term plan and it shows. They like to pretend that it's a well kept secret they're selling and punish people for mentioning it even though it's just basic business logic - They've promoted all the people who don't know how to do the job and chased off or fired every talented employee they've had - They continually change their plans because they don't understand the long term and then punish their teams for not immediately changing and making a better quarter for themselves on policies implemented mid-quarter - They punish feedback and difficult questions, holding meeting to "answer questions" but screening out anything that isn't congratulatory - Every C-level exec is on their first ever C-level job; it's the blind leading the blind. They're all too green to deal with the hand they've been dealt - They did too many mergers - they are using money from the profitable products to try to make the other products usable, but instead they're just making their good product stop evolving and making them not worth the cost then blaming their CS and Sales teams for not working hard enough - Systematically fired every ERG leader so those groups don't take up attention except the ones lead directly by the head of HR, so there's no one to speak up about the fact that internally they score high on diversity even though the company is mostly white and almost entirely lead by men - They only hire leaders out of SAP, a tech giant with out of date products, it's practically a cult. Look up any leader listed on the site and you'll see their history is SAP. -

Micromanagement from leadership Less opportunity to grow

It is truly disappointing to see how decision-making is done at the ELT level. One ELT member (le President) thinks something, shares feedback with HR ELT and that decision is in place. We do not have headcount at the right places, changes are done without any consultation - we are merely informed and expected to be okay with it. Years of hard work goes away for no good reason and those who are chosen by certain ELTs get position for which they have no qualifications.

- *As expected in sales, quotas subject to change when consistently overachieved across the group - Having a more defined career path would boost morale (I still think being proactive and making an effort to reach out and ask for help is key, but some people would prefer to have a laid-out plan or guide of some sort) - Base pay for sales roles here could be better when compared to others in the market

Not assigned work by higher management despite requests. Ended up filling in for the project manager.

Fires employees on a whim, hardly any increment, get rids people when they are due any promotion