Just Awful - Anonymous employee Salesforce Employee Review

1.0
9 Apr 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible work practices. World class benefits. Informal working environment. Get to work with some amazing peers.

Cons

It's with a heavy heart and reluctance that I share my review. Salesforce is an amazing company, however, within the department I work there is an overriding culture of insidious bullying, throwing people under the bus, lack of support, openness, coaching and development. Promotions are based not on your ability but for political reasons and whether your face fits, especially if you are able to 'toe the party line' and do not step out of line with the department head. This environment has been created and sustained over the last few years based on fear; if you are good at your job and have a point of view, no matter how professionally you express it you know your time is limited. The final result? A department which is wouldn't look out of place in North Korea, you would state black is white just to keep your job. It really is that bad. The worst of it is that this is known about at a very senior level and for some time and yet nothing is done to remove the perpetrator from the organisation. For fear of retribution I dare not share any further details, suffice to say that it's non-sales, and it's a department which should be the gold standard for promoting the Aloha culture. I'll leave it at that.

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Salesforce Response
10y
Thank you for taking the time to give us your feedback. The behaviors you describe are definitely not inline with our values or our code of conduct. If you are comfortable, please reach out to me directly to talk through your concerns in more detail and to share any suggestions on how you think we can improve the work environment for all of our employees. If you prefer, you can always safely and anonymously raise concerns via EthicsPoint. EthicsPoint can be reached at 1-866-294-3540 (US/Canada toll-free) or online at http://www.salesforce.ethicspoint.com/. I hope you will stick with us, keep providing your feedback, and help us make Salesforce a great place to work for all. Cindy Robbins EVP, Global Employee Success

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4.0
9 Jul 2014
Anonymous employee
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CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

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After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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