ABOUT IIX GLOBAL

IIX (Impact Investment Exchange) is a Singapore-headquartered pioneer in impact investing, connecting capital markets with sustainable development. For over a decade, IIX has been building the infrastructure for impact — structuring innovative financial instruments, running donor-funded development programs, and developing digital platforms that serve impact investors, enterprises, and communities across Asia and beyond.

Our work spans impact-linked securities, blended finance, gender-lens investing, and climate finance — always with the goal of mobilizing private capital for social and environmental good. We are a lean, mission-obsessed team. Everyone here wears multiple hats, moves fast, and cares deeply. If you're energized by that, you'll thrive at IIX.

ROLE PURPOSE

This role is the operational backbone of IIX's Singapore headquarters. Spanning three interconnected areas — office and administrative operations, commercial contracts support, and program management coordination — it keeps the organization running smoothly while giving the COO and Finance Director meaningful leverage on commercial and program workstreams.

This is not a narrow brief. You will move between reviewing an NDA in the morning, coordinating a cross-functional program check-in at midday, and sorting out an office vendor in the afternoon — and you will find that energizing, not exhausting. You are a systems thinker who takes ownership, closes loops, and makes things work.

KEY RESPONSIBILITIES

1. Office & Administrative Operations

You fully own office operations. No routine administrative or vendor matter should require escalation — the Singapore office runs smoothly, consistently, and without disruption.

• Own the day-to-day running of IIX's Singapore office — facilities, vendors, supplies, maintenance, and space planning

• Lead the office relocation process from scouting and shortlisting through to fit-out coordination and move logistics

• Supervise the Front Office Support Officer, ensuring CEO and senior leadership administrative needs are handled seamlessly without COO involvement

• Serve as the escalation point for front office matters — scheduling, travel, visitor management, and logistics

• Liaise with HR on onboarding logistics for Singapore-based hires

• Manage office budget tracking, expense reporting, and petty cash

• Ensure office-wide administrative policies are documented, consistent, and followed

• Take ownership of the staff experience at Singapore HQ — you are the keeper of the office culture and energy, ensuring the team feels supported, connected, and motivated

• Lead and coordinate team building initiatives for the Singapore office — planning events, celebrating milestones, and creating moments that reinforce IIX's PREM culture

• Serve as a point of contact for Singapore-based staff on day-to-day workplace matters, acting as a reliable and approachable presence in the office

2. Commercial Contracts & COO Support

You fully own routine contract review and process control. The majority of contracts are independently assessed and cleared without escalation — only non-standard or high-risk matters are brought forward to the COO.

• Conduct first-pass review of routine commercial contracts — vendor agreements, service contracts, NDAs, MoUs — flagging non-standard clauses and risk areas for COO attention

• Maintain a contracts tracker and manage the full signature, execution, and renewal workflow

• Coordinate with external counsel when escalation or specialist review is required

• Support vendor onboarding, due diligence processes, and procurement workflows

• Draft routine commercial correspondence and internal documentation on behalf of the COO

• Take on special projects and ad hoc workstreams as directed by the COO

3. Program Management Coordination

You maintain accurate, up-to-date tracking of all program deliverables and documentation — the COO and Finance Director have real-time visibility into program status at all times.

• Maintain a consolidated tracker across IIX's donor-funded programs — covering key milestones, deliverable deadlines, and submission timelines

• Coordinate regular cross-functional check-ins between Program Directors, Finance, HR, and Impact Measurement to keep programs on track

• Support Program Directors with reporting logistics — compiling inputs, formatting donor reports, tracking submission windows, and chasing outstanding items

• Review and track subcontractor agreements under donor programs — ensuring contracts are in place, deliverables are documented, and costs are accounted for in line with donor requirements

• Support the Finance Director with subcontractor-related documentation and audit readiness — maintaining organized records of agreements, invoices, and deliverable sign-offs

• Maintain organized program files and documentation in line with donor and IIX standards

• Flag delivery risks, timeline slippages, or coordination gaps to the COO and Finance Director early

WHAT WE'RE LOOKING FOR

Experience & Skills

• 4–6 years of experience in operations, project coordination, legal operations, or executive administration — ideally in professional services, investment, or a mission-driven organization

• Some exposure to commercial contracts review — ability to read a vendor, service, or subcontractor agreement, identify non-standard terms, and flag areas of concern (legal training not required)

• Experience supporting program or project management workflows — tracking deliverables, coordinating across teams, maintaining documentation

• Comfortable working with subcontractor documentation and audit-ready filing — attention to detail and process discipline are essential

• Singapore market familiarity — local vendor landscape, office leasing norms, and business practices

• Experience managing or supervising at least one direct report

• Strong written English — you will draft correspondence and documentation on behalf of senior leadership

• Highly organized and detail-oriented, with the ability to manage multiple workstreams simultaneously without dropping threads

The Person

• Low-ego, high-ownership — you find satisfaction in making things work, not in the title that reflects it

• Culture keeper — you genuinely care about the people around you, and you take pride in creating an office environment where the team feels energized, valued, and connected

• Systems thinker — you build trackers, close loops, and create order from ambiguity

• Proactive by nature — you identify what needs to happen before being asked

• Comfortable context-switching — you can move from a contracts review to a program tracker to planning a team event without losing momentum

• Mission-aligned — IIX's work matters to you, and that's part of why you're here

THE PREM FRAMEWORK

Every IIX team member is a PREM professional. We look for these qualities in everyone we hire:

P

Passionate

Mission-driven & purpose-led R

Resilient

Thrives under pressure & ambiguity E

Equitable

Champions fairness & inclusion M

Maverick

Bold, entrepreneurial thinker

WHY IIX

• Work at the intersection of finance and impact — your operational excellence directly enables IIX's mission

• A role with real breadth — no two days are the same, and you will build skills across operations, commercial, and program management

• High-trust, lean team environment — minimal bureaucracy, maximum ownership

• Singapore HQ role with exposure to a globally operating organization and senior leadership

• A culture that takes PREM values seriously — you will be seen, heard, and valued

HOW TO APPLY

To apply, please send your CV and a brief cover note to this breezy link. In your cover note, tell us about a time you had to manage multiple competing priorities across different workstreams — and how you kept everything on track.

IIX is an equal opportunity employer. We are committed to building a diverse, inclusive team that reflects the communities we serve.