Family Group: Administration

As part of the Group Pharmacy Office, you will support the Group Pharmacy Council in shaping the strategic direction of pharmacy services and advancing professional development for the pharmacy workforce across NHG Health. In this role, you will provide administrative and project management support across the full project lifecycle, from conceptualisation and planning through to development and implementation, driving care integration and service transformation at the cluster level, in alignment with both cluster and national strategies.

MAJOR DUTIES AND RESPONSIBILITIES

Lead or participate in cluster-level workgroups and projects, facilitating meetings and discussions to achieve objectives within stipulated timelines and budget, in collaboration with internal and external stakeholders
Prepare reports, proposals, presentation materials and meeting notes, and follow up on action items to ensure timely completion
Support strategic planning and workplan development through systematic information gathering, gaps and risk analysis, and alignment with cluster and national objectives
Analyse data and evaluate workplan outcomes to assess programme effectiveness, using data visualisation tools and statistical methods to generate insights and provide data-driven recommendations
Design and maintain dashboards, databases, and reporting frameworks to support ongoing monitoring of pharmacy initiatives and programme outcomes
Identify opportunities to enhance work processes and develop innovative solutions to improve operational efficiency
Perform other duties as assigned by the Reporting Officer

JOB REQUIREMENTS

A. EDUCATION / TRAINING / EXPERIENCE

Degree in any discipline with at least 4 years of relevant working experience, preferably in healthcare-related industries
Proficient in Microsoft Office applications
Experience in data analysis and interpretation, with the ability to translate findings into actionable insights
Familiarity with data visualisation tools (e.g. Power BI, Tableau) or experience in IT/digitalisation initiatives would be an advantage

B. PERSONAL ATTRIBUTES

Strong organisational skills and attention to detail
Analytical mindset with the ability to interpret complex datasets and translate findings into actionable insights
Strong problem-solving and critical thinking skills
Excellent writing and communication skills
Good interpersonal skills and ability to work collaboratively across teams
Ability to manage multiple priorities, work under pressure, and meet deadlines
Adaptable and open to change