Job Responsibilities:
1. Project and Application Services Management

• Deliver IT application projects and initiatives from definition to closure
• Manage outsourcing of new projects, enhancements and maintenance / support of IT applications
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Ensure effective vendor management to meet stakeholder expectations for project delivery and service level agreements
• Submit budget proposals and recommend subsequent budget changes for IT systems where necessary. Monitor and track project expenditure within budgets
• Provide and manage the budget and cost for new project implementations as well as maintenance & support. Monitor and track expenditure within budgets, managing operational governance and reporting for budget and forecast.
• Conducts all project management activities/tasks to ensure schedule, benefit/cost, and quality goals are achieved.
• Define project scope, goals, timeline and deliverables that support business goals in collaboration with project sponsors and stakeholders
• Develop full-scale project plans, related communication documents and keeping project documents complete and current
• Lead the project and business teams through integration testing and UAT; manage and resolve test defects.
• Proactively manage changes in project scope, identify and solve issues, identify potential risks and devise contingency plans
• Plan and manage the maintenance and upgrade of IT systems
• Manage the interfaces and integration between IT systems
• Maintenance & support of IT applications including incidents response and resolution in accordance to service level agreements
• Ensure compliance, represent in audit of IT applications and resolution of audit findings, if any

2. Reporting & Governance

• Establish, monitor and report key performance metrics, project progress and budgets for management to understand performance and return on investments
• Develop and cascade governance frameworks, policies and controls to ensure delivery of business value
• Provide the budget and cost for projects, managing operational governance and planning budget and forecast
• Define and implement governance processes for projects, procurement, enterprise risk, cybersecurity and data governance. Performing impact analysis, mitigation and reporting.
  

3. Digital transformation

• Support the design and development of digital transformation strategies
• Lead a variety of strategic digital transformation initiatives from end-to-end
• Evaluate and propose technology investments to align technology strategy with business strategy
• Partner with senior business leaders to solve problems and create value

Job Requirements:
Education

• Bachelor’s/Master’s Degree, preferably in Information Technology or related field.
• Professional certifications preferred: PMP, CITPM, ITIL

Experience

• Minimum 10+ years relevant experience in IT applications project management and maintenance support
• Hands on experiences of Agile and Waterfall projects to deliver the best practice project management methodologies, tools and processes.
• Strong experience in outsourcing & contracting for technology projects, vendor management for project delivery and application support in fast-paced tech-driven organizations.

Skills and Attributes

• Excellent communications skills and proven ability to manage senior stakeholder interests.
• Ability to work effectively with cross-functional and multi-disciplinary teams.
• Strong vendor management and stakeholder management, problem solving and decision making.
• Proven leadership, analytical skills and strong attention to relevant details.

Desired Skills and Experience
Experience in one or more of the following IT application domains is advantageous:

• Finance and procurement systems
• HR and eRecruitment systems
• Learning management systems

Experience in Finance transformation projects is advantageous